問 從傳播的角度來看，職(zhi)(zhi)場(chang)禮儀(yi)可(ke)以說是(shi)在職(zhi)(zhi)場(chang)人際交(jiao)往中進行(xing)相互(hu)溝通的技(ji)巧(qiao)，那么基本的職(zhi)(zhi)場(chang)禮儀(yi)原則有哪些？

答 首先是(shi)(shi)敬人的原(yuan)則，在職場(chang)交往(wang)過程中要重(zhong)(zhong)視、尊(zun)敬對(dui)方；尊(zun)重(zhong)(zhong)上級(ji)是(shi)(shi)一種(zhong)天職，尊(zun)重(zhong)(zhong)同事是(shi)(shi)一種(zhong)本份，尊(zun)重(zhong)(zhong)下(xia)級(ji)是(shi)(shi)一種(zhong)美德，尊(zun)重(zhong)(zhong)客(ke)戶(hu)是(shi)(shi)一種(zhong)常識，尊(zun)重(zhong)(zhong)所(suo)有(you)人是(shi)(shi)一種(zhong)教養。其次是(shi)(shi)自(zi)律的原(yuan)則，就是(shi)(shi)在職場(chang)交往(wang)過程中要克(ke)己、慎(shen)重(zhong)(zhong)、積極主動、自(zi)覺自(zi)愿、禮貌待人、表里如一，自(zi)我(wo)對(dui)照，自(zi)我(wo)反(fan)省，自(zi)我(wo)要求，自(zi)我(wo)檢點，自(zi)我(wo)約束(shu)，不(bu)能妄自(zi)尊(zun)大，口(kou)是(shi)(shi)心非；最后適度的原(yuan)則，適度得體，掌握(wo)分寸，真(zhen)誠(cheng)的原(yuan)則，誠(cheng)心誠(cheng)意，以誠(cheng)待人。