基本的職場禮儀原則有哪些?
問 從傳播的角(jiao)度(du)來(lai)看,職(zhi)場(chang)(chang)禮(li)儀可(ke)以說是在(zai)職(zhi)場(chang)(chang)人(ren)際(ji)交往中進(jin)行相互(hu)溝通的技巧,那么基本的職(zhi)場(chang)(chang)禮(li)儀原則有(you)哪(na)些(xie)?
答 首先是(shi)(shi)敬人(ren)(ren)的(de)(de)原則(ze),在職(zhi)場(chang)交往過(guo)程(cheng)中要重(zhong)(zhong)(zhong)視、尊(zun)敬對(dui)(dui)方;尊(zun)重(zhong)(zhong)(zhong)上級(ji)是(shi)(shi)一種天(tian)職(zhi),尊(zun)重(zhong)(zhong)(zhong)同事(shi)是(shi)(shi)一種本份,尊(zun)重(zhong)(zhong)(zhong)下級(ji)是(shi)(shi)一種美德,尊(zun)重(zhong)(zhong)(zhong)客戶是(shi)(shi)一種常識,尊(zun)重(zhong)(zhong)(zhong)所有人(ren)(ren)是(shi)(shi)一種教養。其次是(shi)(shi)自(zi)(zi)律的(de)(de)原則(ze),就是(shi)(shi)在職(zhi)場(chang)交往過(guo)程(cheng)中要克己、慎重(zhong)(zhong)(zhong)、積極(ji)主動(dong)、自(zi)(zi)覺(jue)自(zi)(zi)愿、禮貌待人(ren)(ren)、表(biao)里(li)如一,自(zi)(zi)我(wo)對(dui)(dui)照,自(zi)(zi)我(wo)反省,自(zi)(zi)我(wo)要求,自(zi)(zi)我(wo)檢(jian)點,自(zi)(zi)我(wo)約束(shu),不能妄自(zi)(zi)尊(zun)大,口是(shi)(shi)心非;最后(hou)適度的(de)(de)原則(ze),適度得體,掌握(wo)分寸,真誠(cheng)(cheng)的(de)(de)原則(ze),誠(cheng)(cheng)心誠(cheng)(cheng)意,以(yi)誠(cheng)(cheng)待人(ren)(ren)。