問 我(wo)最近應聘的是電話銷售一(yi)職，想咨詢一(yi)下，電話銷售應該注意哪些禮儀啊？

答 1、時間(jian)的(de)選(xuan)擇。晚上10點(dian)(dian)之后，早上7點(dian)(dian)之前(qian)，沒有什么(me)重(zhong)(zhong)(zhong)大的(de)急事(shi)別打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。 2、就餐的(de)時間(jian)別打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。 3、節假日若無重(zhong)(zhong)(zhong)大事(shi)情不要(yao)打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。 4、私人電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)就是(shi)在家里打(da)的(de)，辦公電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)則(ze)是(shi)在辦公室打(da)的(de)，別占小便(bian)宜。 5、長話(hua)(hua)(hua)(hua)短說，廢話(hua)(hua)(hua)(hua)不說，沒話(hua)(hua)(hua)(hua)別說。 6、自我介紹。一個訓練有素的(de)人，拿起電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)之后要(yao)順理成章(zhang)進行自我介紹。 7、暗示對方終止通(tong)話(hua)(hua)(hua)(hua)標準化做法就是(shi)重(zhong)(zhong)(zhong)復要(yao)點(dian)(dian)。 8、發話(hua)(hua)(hua)(hua)者先掛(gua)(gua)斷電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)，地位高者先掛(gua)(gua)斷電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。