昨日,市就業(ye)辦(ban)傳來消息:煙臺市公(gong)(gong)共就業(ye)服務(wu)標(biao)(biao)準(zhun)體系通過(guo)評估(gu)正式運行(xing)———這標(biao)(biao)志著我(wo)市邁入公(gong)(gong)共就業(ye)服務(wu)標(biao)(biao)準(zhun)化(hua)時代。
公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)是指以(yi)促進就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)為目的(de)(de)(de),由政府出資(zi)向勞(lao)動(dong)者(zhe)提(ti)(ti)供(gong)的(de)(de)(de)公(gong)(gong)益性(xing)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)。市就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)辦主任王念瑞說(shuo):“標(biao)準化(hua)是保障(zhang)公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)事業(ye)(ye)(ye)發展的(de)(de)(de)重(zhong)要(yao)技術支撐,是一(yi)項非(fei)常重(zhong)要(yao)的(de)(de)(de)基礎性(xing)工(gong)作(zuo)(zuo)。借助標(biao)準化(hua)的(de)(de)(de)手段(duan),將公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)實(shi)踐中積累的(de)(de)(de)一(yi)些經驗做法加以(yi)提(ti)(ti)煉(lian)、總結、固化(hua),可作(zuo)(zuo)為共(gong)同(tong)使用和(he)重(zhong)復使用的(de)(de)(de)準則(ze)在(zai)(zai)全系統(tong)推廣應用。隨著(zhu)我市統(tong)籌城鄉就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)工(gong)作(zuo)(zuo)的(de)(de)(de)深入開展,勞(lao)動(dong)者(zhe)對公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)提(ti)(ti)出了越(yue)(yue)來越(yue)(yue)高的(de)(de)(de)要(yao)求(qiu),建(jian)(jian)立規范、統(tong)一(yi)的(de)(de)(de)公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)標(biao)準勢在(zai)(zai)必行。”他告訴記者(zhe),基于此(ci),煙臺高度重(zhong)視就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)效能的(de)(de)(de)提(ti)(ti)升,積極探索(suo)建(jian)(jian)立公(gong)(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)(fu)務(wu)(wu)(wu)(wu)標(biao)準化(hua)模式,不斷加強標(biao)準化(hua)工(gong)作(zuo)(zuo)。
據悉,2011年,煙(yan)臺就業(ye)部(bu)門承接《公(gong)(gong)共(gong)就業(ye)服務(wu)(wu)中心設施(shi)設備(bei)要(yao)求》、《失業(ye)登記管理服務(wu)(wu)規范》兩(liang)項國家標(biao)準(zhun)的(de)編制任(ren)務(wu)(wu),兩(liang)項標(biao)準(zhun)于今(jin)年3月9日正式對(dui)社會(hui)(hui)發布(bu),同(tong)期(qi)發布(bu)的(de)8項公(gong)(gong)共(gong)就業(ye)國家標(biao)準(zhun)中,我市(shi)占(zhan)了2項。期(qi)間,《煙(yan)臺市(shi)公(gong)(gong)共(gong)創業(ye)服務(wu)(wu)規范》、《煙(yan)臺市(shi)公(gong)(gong)共(gong)就業(ye)服務(wu)(wu)中心設施(shi)設備(bei)要(yao)求》、《煙(yan)臺市(shi)失業(ye)登記管理服務(wu)(wu)規范》三(san)項市(shi)級標(biao)準(zhun)納入全市(shi)標(biao)準(zhun)化工作“十三(san)五”計(ji)劃,也(ye)于2016年9月1日正式對(dui)社會(hui)(hui)發布(bu),成(cheng)為我市(shi)發布(bu)的(de)首批公(gong)(gong)共(gong)服務(wu)(wu)標(biao)準(zhun)。
今年(nian)年(nian)初,煙臺(tai)市勞動就(jiu)(jiu)(jiu)業(ye)(ye)辦(ban)公(gong)室在(zai)全(quan)市范圍內開展了“標(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設年(nian)”活動,印(yin)發(fa)了《煙臺(tai)市公(gong)共(gong)就(jiu)(jiu)(jiu)業(ye)(ye)服(fu)(fu)務(wu)(wu)“標(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設年(nian)”活動實(shi)施方案》,以就(jiu)(jiu)(jiu)業(ye)(ye)服(fu)(fu)務(wu)(wu)標(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設為引領,優化(hua)(hua)工(gong)作流程、細(xi)(xi)化(hua)(hua)崗位職(zhi)責、強化(hua)(hua)精細(xi)(xi)服(fu)(fu)務(wu)(wu),進一步推(tui)動公(gong)共(gong)就(jiu)(jiu)(jiu)業(ye)(ye)服(fu)(fu)務(wu)(wu)資源(yuan)配置標(biao)(biao)(biao)準(zhun)(zhun)、服(fu)(fu)務(wu)(wu)標(biao)(biao)(biao)準(zhun)(zhun)、技術標(biao)(biao)(biao)準(zhun)(zhun)、工(gong)作標(biao)(biao)(biao)準(zhun)(zhun)和(he)(he)管理標(biao)(biao)(biao)準(zhun)(zhun)的(de)(de)制(zhi)定與應用(yong)。現階(jie)段正式運行的(de)(de)《煙臺(tai)市公(gong)共(gong)就(jiu)(jiu)(jiu)業(ye)(ye)服(fu)(fu)務(wu)(wu)標(biao)(biao)(biao)準(zhun)(zhun)體系》由服(fu)(fu)務(wu)(wu)通(tong)用(yong)基礎標(biao)(biao)(biao)準(zhun)(zhun)體系、服(fu)(fu)務(wu)(wu)保障標(biao)(biao)(biao)準(zhun)(zhun)體系和(he)(he)服(fu)(fu)務(wu)(wu)提供標(biao)(biao)(biao)準(zhun)(zhun)體系3大(da)分體系組成。整個體系共(gong)有(you)21大(da)項(xiang)(xiang),214個單項(xiang)(xiang)標(biao)(biao)(biao)準(zhun)(zhun),涵(han)蓋(gai)了公(gong)共(gong)就(jiu)(jiu)(jiu)業(ye)(ye)服(fu)(fu)務(wu)(wu)全(quan)部(bu)業(ye)(ye)務(wu)(wu)。其中,自主編制(zhi)完(wan)成的(de)(de)標(biao)(biao)(biao)準(zhun)(zhun)178項(xiang)(xiang),占全(quan)部(bu)標(biao)(biao)(biao)準(zhun)(zhun)的(de)(de)83%;收入(ru)國家標(biao)(biao)(biao)準(zhun)(zhun)31項(xiang)(xiang)、地方標(biao)(biao)(biao)準(zhun)(zhun)2項(xiang)(xiang)、法(fa)(fa)律法(fa)(fa)規(gui)3項(xiang)(xiang),占17%。
據悉(xi),煙臺下階段(duan)還將根據就(jiu)業服(fu)務(wu)及(ji)(ji)相關(guan)主體不(bu)斷變化,適(shi)(shi)時調整(zheng)質量(liang)標(biao)準(zhun),及(ji)(ji)時改(gai)進(jin)、改(gai)善(shan)服(fu)務(wu)環境,以適(shi)(shi)應(ying)就(jiu)業需(xu)求變化,提(ti)升服(fu)務(wu)質量(liang)。同時,通過發(fa)(fa)揚“精”、“細”、“微”服(fu)務(wu)理念,不(bu)斷完善(shan)服(fu)務(wu)細節(jie),提(ti)高精細化服(fu)務(wu)水(shui)平(ping),在(zai)“小細節(jie)”里踐行“標(biao)準(zhun)化”,有效提(ti)升群眾對(dui)就(jiu)業服(fu)務(wu)工(gong)作(zuo)的滿意(yi)度;建立標(biao)準(zhun)實(shi)施(shi)(shi)情況的檢查、考核機(ji)制,定期(qi)組織檢查和自我評價,建立持續改(gai)進(jin)的工(gong)作(zuo)機(ji)制,定期(qi)總結工(gong)作(zuo)中(zhong)的方法、經驗(yan)并(bing)在(zai)此基礎上加以推廣應(ying)用,對(dui)標(biao)準(zhun)實(shi)施(shi)(shi)過程中(zhong)發(fa)(fa)現(xian)的問題及(ji)(ji)時提(ti)出修訂標(biao)準(zhun)的建議,在(zai)不(bu)斷完善(shan)標(biao)準(zhun)中(zhong)改(gai)進(jin)和提(ti)升服(fu)務(wu)質量(liang)。
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