昨日,市(shi)(shi)就業(ye)辦傳來消(xiao)息(xi):煙臺市(shi)(shi)公共就業(ye)服務標(biao)準體(ti)系通過評估(gu)正(zheng)式運行———這標(biao)志著我市(shi)(shi)邁入(ru)公共就業(ye)服務標(biao)準化時代。
公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)是(shi)(shi)指(zhi)以促進就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)為(wei)目的(de)(de)(de),由政府出資向勞動者(zhe)提(ti)供的(de)(de)(de)公(gong)益性就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)。市就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)辦主任王(wang)念(nian)瑞(rui)說:“標(biao)準(zhun)化是(shi)(shi)保障公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)事業(ye)(ye)(ye)發(fa)展的(de)(de)(de)重要(yao)技(ji)術(shu)支撐,是(shi)(shi)一(yi)項非(fei)常重要(yao)的(de)(de)(de)基礎性工(gong)作(zuo)(zuo)。借助標(biao)準(zhun)化的(de)(de)(de)手段,將公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)實踐中(zhong)積累的(de)(de)(de)一(yi)些(xie)經驗做法加以提(ti)煉、總(zong)結、固化,可作(zuo)(zuo)為(wei)共(gong)同使用和重復使用的(de)(de)(de)準(zhun)則在(zai)全系統(tong)推廣應用。隨(sui)著我(wo)市統(tong)籌城(cheng)鄉就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)工(gong)作(zuo)(zuo)的(de)(de)(de)深入(ru)開(kai)展,勞動者(zhe)對(dui)公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)提(ti)出了越(yue)來越(yue)高的(de)(de)(de)要(yao)求,建(jian)(jian)立(li)規范、統(tong)一(yi)的(de)(de)(de)公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)標(biao)準(zhun)勢在(zai)必行(xing)。”他(ta)告訴記者(zhe),基于此,煙臺高度重視就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)效能的(de)(de)(de)提(ti)升,積極探索建(jian)(jian)立(li)公(gong)共(gong)就(jiu)(jiu)(jiu)(jiu)業(ye)(ye)(ye)服(fu)務(wu)標(biao)準(zhun)化模式,不斷加強(qiang)標(biao)準(zhun)化工(gong)作(zuo)(zuo)。
據悉,2011年(nian),煙臺(tai)就(jiu)(jiu)業(ye)部門承(cheng)接《公(gong)(gong)共(gong)就(jiu)(jiu)業(ye)服(fu)(fu)(fu)務(wu)(wu)中心設(she)施設(she)備要求》、《失業(ye)登(deng)(deng)記管理(li)服(fu)(fu)(fu)務(wu)(wu)規(gui)范》兩(liang)項(xiang)(xiang)國(guo)家(jia)標(biao)準的(de)編制(zhi)任(ren)務(wu)(wu),兩(liang)項(xiang)(xiang)標(biao)準于今年(nian)3月(yue)9日正式(shi)對(dui)社(she)會發布,同(tong)期發布的(de)8項(xiang)(xiang)公(gong)(gong)共(gong)就(jiu)(jiu)業(ye)國(guo)家(jia)標(biao)準中,我市(shi)占(zhan)了2項(xiang)(xiang)。期間,《煙臺(tai)市(shi)公(gong)(gong)共(gong)創業(ye)服(fu)(fu)(fu)務(wu)(wu)規(gui)范》、《煙臺(tai)市(shi)公(gong)(gong)共(gong)就(jiu)(jiu)業(ye)服(fu)(fu)(fu)務(wu)(wu)中心設(she)施設(she)備要求》、《煙臺(tai)市(shi)失業(ye)登(deng)(deng)記管理(li)服(fu)(fu)(fu)務(wu)(wu)規(gui)范》三(san)項(xiang)(xiang)市(shi)級標(biao)準納(na)入全市(shi)標(biao)準化工作“十三(san)五”計劃,也于2016年(nian)9月(yue)1日正式(shi)對(dui)社(she)會發布,成為我市(shi)發布的(de)首(shou)批公(gong)(gong)共(gong)服(fu)(fu)(fu)務(wu)(wu)標(biao)準。
今年(nian)(nian)年(nian)(nian)初,煙臺(tai)(tai)市(shi)勞(lao)動(dong)就(jiu)(jiu)業(ye)(ye)辦公(gong)室在(zai)全市(shi)范圍(wei)內開展了(le)“標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設(she)年(nian)(nian)”活動(dong),印發(fa)了(le)《煙臺(tai)(tai)市(shi)公(gong)共(gong)(gong)就(jiu)(jiu)業(ye)(ye)服(fu)務(wu)(wu)“標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設(she)年(nian)(nian)”活動(dong)實施(shi)方案(an)》,以就(jiu)(jiu)業(ye)(ye)服(fu)務(wu)(wu)標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)化(hua)(hua)建(jian)設(she)為引(yin)領,優化(hua)(hua)工作流(liu)程、細(xi)化(hua)(hua)崗位(wei)職責(ze)、強(qiang)化(hua)(hua)精(jing)細(xi)服(fu)務(wu)(wu),進一步(bu)推(tui)動(dong)公(gong)共(gong)(gong)就(jiu)(jiu)業(ye)(ye)服(fu)務(wu)(wu)資源配置標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)、服(fu)務(wu)(wu)標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)、技(ji)術標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)、工作標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)和管理標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)的(de)(de)制定與應用。現階段(duan)正式(shi)運行的(de)(de)《煙臺(tai)(tai)市(shi)公(gong)共(gong)(gong)就(jiu)(jiu)業(ye)(ye)服(fu)務(wu)(wu)標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)體系(xi)(xi)(xi)》由服(fu)務(wu)(wu)通用基(ji)礎標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)體系(xi)(xi)(xi)、服(fu)務(wu)(wu)保(bao)障標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)體系(xi)(xi)(xi)和服(fu)務(wu)(wu)提(ti)供標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)體系(xi)(xi)(xi)3大分體系(xi)(xi)(xi)組成(cheng)(cheng)。整個體系(xi)(xi)(xi)共(gong)(gong)有21大項(xiang)(xiang),214個單項(xiang)(xiang)標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun),涵蓋(gai)了(le)公(gong)共(gong)(gong)就(jiu)(jiu)業(ye)(ye)服(fu)務(wu)(wu)全部業(ye)(ye)務(wu)(wu)。其中,自主(zhu)編(bian)制完成(cheng)(cheng)的(de)(de)標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)178項(xiang)(xiang),占全部標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)的(de)(de)83%;收入國家標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)31項(xiang)(xiang)、地方標(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)(biao)準(zhun)(zhun)2項(xiang)(xiang)、法律法規(gui)3項(xiang)(xiang),占17%。
據悉,煙臺下階段還將根(gen)據就(jiu)業(ye)服務(wu)(wu)(wu)及相關主(zhu)體不(bu)斷變化(hua)(hua),適時調整質(zhi)量標(biao)(biao)準,及時改(gai)進(jin)、改(gai)善服務(wu)(wu)(wu)環境,以適應(ying)(ying)就(jiu)業(ye)需(xu)求(qiu)變化(hua)(hua),提(ti)(ti)升(sheng)(sheng)服務(wu)(wu)(wu)質(zhi)量。同時,通過發揚“精(jing)”、“細(xi)(xi)”、“微(wei)”服務(wu)(wu)(wu)理念,不(bu)斷完善服務(wu)(wu)(wu)細(xi)(xi)節,提(ti)(ti)高精(jing)細(xi)(xi)化(hua)(hua)服務(wu)(wu)(wu)水平,在(zai)“小細(xi)(xi)節”里踐行(xing)“標(biao)(biao)準化(hua)(hua)”,有效提(ti)(ti)升(sheng)(sheng)群眾對(dui)就(jiu)業(ye)服務(wu)(wu)(wu)工(gong)作的滿意度;建(jian)立標(biao)(biao)準實施(shi)情況的檢查、考核(he)機(ji)制,定期(qi)組織檢查和(he)自我評價,建(jian)立持續改(gai)進(jin)的工(gong)作機(ji)制,定期(qi)總(zong)結(jie)工(gong)作中(zhong)的方(fang)法(fa)、經驗并(bing)在(zai)此基礎上(shang)加(jia)以推廣應(ying)(ying)用,對(dui)標(biao)(biao)準實施(shi)過程中(zhong)發現的問題及時提(ti)(ti)出修訂標(biao)(biao)準的建(jian)議,在(zai)不(bu)斷完善標(biao)(biao)準中(zhong)改(gai)進(jin)和(he)提(ti)(ti)升(sheng)(sheng)服務(wu)(wu)(wu)質(zhi)量。
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