接待主管的崗位職責有哪些?

[崗位職(zhi)責] ???解決者:熱心網友

我是一(yi)名(ming)酒店管理專業的大學生,想了解一(yi)下酒店接(jie)待(dai)主(zhu)管的崗(gang)位(wei)職責有哪(na)些(xie)?

答(da) 酒店接(jie)待主管的崗位職責(ze)有(you):(1)根據前臺經理(li)(li)(li)的指(zhi)示(shi),對接(jie)待組(zu)(zu)進行管理(li)(li)(li);(2)制定(ding)接(jie)待組(zu)(zu)各項工(gong)(gong)(gong)作(zuo)計劃;(3)協(xie)助制定(ding)接(jie)待組(zu)(zu)的崗位責(ze)任制和操(cao)作(zuo)規程,并不斷進行改(gai)進和完善;(4)合理(li)(li)(li)安排職員(yuan)的班次并布置工(gong)(gong)(gong)作(zuo)任務;(5)做好下屬的思想(xiang)工(gong)(gong)(gong)作(zuo),調動員(yuan)工(gong)(gong)(gong)的工(gong)(gong)(gong)作(zuo)積(ji)極性;(6)檢(jian)查下屬員(yuan)工(gong)(gong)(gong)完成工(gong)(gong)(gong)作(zuo)的質(zhi)量(liang)及執行規章制度的情(qing)況(kuang);(7)幫助下屬員(yuan)工(gong)(gong)(gong)解決(jue)工(gong)(gong)(gong)作(zuo)中遇到的難題,處理(li)(li)(li)工(gong)(gong)(gong)作(zuo)差錯和事(shi)故;(8)協(xie)調本組(zu)(zu)與相關(guan)組(zu)(zu)及部(bu)門之間的關(guan)系。