問 最近看到有招(zhao)聘保險(xian)審(shen)核(he)專員(yuan)的(de)(de)，想咨(zi)詢(xun)一下大家，保險(xian)審(shen)核(he)專員(yuan)的(de)(de)崗(gang)位(wei)職責是什么？

答(da) 1．負責接待客(ke)(ke)戶(hu)(hu)(hu)并為客(ke)(ke)戶(hu)(hu)(hu)進行注冊，及(ji)時更(geng)(geng)新(xin)系統內客(ke)(ke)戶(hu)(hu)(hu)的信息； 2．與客(ke)(ke)戶(hu)(hu)(hu)進行溝(gou)通并協助(zhu)客(ke)(ke)戶(hu)(hu)(hu)完(wan)成(cheng)預(yu)約(yue)，為客(ke)(ke)戶(hu)(hu)(hu)提供保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)咨詢，費用(yong)結算等服務； 3．與保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)公司保(bao)(bao)持聯系，溝(gou)通保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)項(xiang)目事宜，確定客(ke)(ke)戶(hu)(hu)(hu)的主、次要利益，協助(zhu)上級審(shen)核(he)保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)公司合同； 4．協助(zhu)保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)資格預(yu)審(shen)，核(he)實(shi)保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)覆蓋范(fan)圍，嚴格遵循資格預(yu)審(shen)程序(xu)； 5．獨(du)立完(wan)成(cheng)上級交付(fu)的保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)相關(guan)工(gong)作(zuo)，協助(zhu)客(ke)(ke)戶(hu)(hu)(hu)辦理保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)相關(guan)事宜； 6．接聽并記錄來電信息，將信息發送給接收方(fang)； 7．維護保(bao)(bao)持前臺工(gong)作(zuo)的環境、醫生資料及(ji)相關(guan)市(shi)場宣傳資料； 8．按要求完(wan)成(cheng)客(ke)(ke)戶(hu)(hu)(hu)滿意度調查(cha)； 9．在(zai)需(xu)(xu)要的時候提供翻譯(yi)服務； 10．在(zai)行政用(yong)品的需(xu)(xu)求和(he)庫(ku)存方(fang)面協助(zhu)工(gong)作(zuo)，在(zai)需(xu)(xu)要的情況下保(bao)(bao)存和(he)復印醫療文件； 11．根據診所(suo)的需(xu)(xu)求及(ji)時更(geng)(geng)新(xin)和(he)學習(xi)專業知(zhi)識； 12．領導安(an)排的其他工(gong)作(zuo)。