問 我看(kan)到網上有招聘工地跟蹤客服(fu)的，請問工地跟蹤客服(fu)的崗位職責是什么(me)？

答 1、負責(ze)(ze)混(hun)凝土(tu)(tu)生產(chan)質量(liang)(liang)查控、售(shou)中的(de)(de)技(ji)術(shu)交(jiao)底服務工(gong)(gong)(gong)(gong)作及(ji)(ji)收集工(gong)(gong)(gong)(gong)地現場的(de)(de)信息(xi)及(ji)(ji)時反饋給質檢(jian)員及(ji)(ji)試驗室主任(ren)。 2、負責(ze)(ze)到達工(gong)(gong)(gong)(gong)地與客戶(hu)溝通(tong)，進行技(ji)術(shu)交(jiao)底，指導工(gong)(gong)(gong)(gong)地正(zheng)確施工(gong)(gong)(gong)(gong)，監察施工(gong)(gong)(gong)(gong)方的(de)(de)現場抽樣(yang)，傳授二次養護技(ji)術(shu)要求，保證砼產(chan)品質量(liang)(liang)合格。 3、負責(ze)(ze)回(hui)訪客戶(hu)及(ji)(ji)質量(liang)(liang)投訴跟蹤的(de)(de)售(shou)后服務， 4、協助制樣(yang)工(gong)(gong)(gong)(gong)抽檢(jian)混(hun)凝土(tu)(tu)，監察其工(gong)(gong)(gong)(gong)作流程合乎規范要求。