問 我(wo)看到網(wang)上有(you)招(zhao)聘工地(di)跟蹤客服的，請(qing)問工地(di)跟蹤客服的崗(gang)位職責是什么？

答 1、負(fu)責混凝土生產(chan)質(zhi)量(liang)查控、售(shou)(shou)中的(de)技(ji)術(shu)交底服(fu)(fu)務(wu)(wu)工(gong)(gong)作及(ji)(ji)收集工(gong)(gong)地(di)現場(chang)的(de)信息及(ji)(ji)時反饋給質(zhi)檢(jian)員及(ji)(ji)試驗(yan)室(shi)主任。 2、負(fu)責到達工(gong)(gong)地(di)與客戶(hu)(hu)溝通，進(jin)行技(ji)術(shu)交底，指導工(gong)(gong)地(di)正確施(shi)工(gong)(gong)，監(jian)察施(shi)工(gong)(gong)方的(de)現場(chang)抽樣，傳(chuan)授(shou)二次養(yang)護(hu)技(ji)術(shu)要求，保證砼產(chan)品(pin)質(zhi)量(liang)合格。 3、負(fu)責回訪客戶(hu)(hu)及(ji)(ji)質(zhi)量(liang)投訴跟蹤(zong)的(de)售(shou)(shou)后服(fu)(fu)務(wu)(wu)， 4、協助制樣工(gong)(gong)抽檢(jian)混凝土，監(jian)察其工(gong)(gong)作流程合乎規范要求。