問 我看到網上一家公司招聘網店客(ke)服的，請(qing)問網店客(ke)服的崗(gang)位職責是什(shen)么(me)？

答 1.負責店(dian)(dian)(dian)鋪(pu)(pu)每(mei)(mei)天(tian)(tian)維(wei)護（售(shou)前、售(shou)中、售(shou)后）、促銷活動開(kai)展落實。因本單位經營(ying)網店(dian)(dian)(dian)包括(kuo)多家天(tian)(tian)貓店(dian)(dian)(dian)鋪(pu)(pu)、淘寶店(dian)(dian)(dian)鋪(pu)(pu)、京東第三方店(dian)(dian)(dian)鋪(pu)(pu)，以(yi)及京東自營(ying)咚咚在(zai)(zai)線客服維(wei)護等工(gong)(gong)作(zuo)(zuo)，客服必須(xu)以(yi)符合對應平臺下店(dian)(dian)(dian)鋪(pu)(pu)管(guan)理(li)規(gui)則為前提(ti)進(jin)行各項(xiang)(xiang)店(dian)(dian)(dian)鋪(pu)(pu)維(wei)護工(gong)(gong)作(zuo)(zuo)；規(gui)避各種可(ke)能風險，無論在(zai)(zai)何種情況下，均以(yi)保證店(dian)(dian)(dian)鋪(pu)(pu)的正常運營(ying)為前提(ti)，嚴格(ge)杜(du)絕(jue)扣分(fen)，被下架(jia)，閉店(dian)(dian)(dian)等后果； 2.每(mei)(mei)天(tian)(tian)訂單處(chu)理(li)。達(da)成(cheng)店(dian)(dian)(dian)鋪(pu)(pu)要求的或者公司(si)對產品項(xiang)(xiang)規(gui)定的銷售(shou)規(gui)模(mo)； 3.有(you)條件定期輪(lun)流在(zai)(zai)線值晚班(ban)（即家里有(you)自備電腦，可(ke)上網，網速滿足工(gong)(gong)作(zuo)(zuo)需要），每(mei)(mei)組(zu)客服輪(lun)流早晚班(ban)，每(mei)(mei)月輪(lun)換； 4.每(mei)(mei)天(tian)(tian)監(jian)控對手價格(ge)與活動信息，提(ti)報給運營(ying)； 5.緊密配(pei)合店(dian)(dian)(dian)鋪(pu)(pu)運營(ying)實施銷售(shou)活動； 6.完(wan)成(cheng)部(bu)門主管(guan)安(an)排的其他相關工(gong)(gong)作(zuo)(zuo)。