處理職場沖突攻略有哪些?

[職場人際] ???解決者:熱心網友

我是個職場新(xin)人,現在想咨詢一(yi)下,請問新(xin)人處理職場沖突(tu)攻(gong)略有哪(na)些呢?

首先協調(diao)溝(gou)(gou)通(tong)(tong)要及(ji)時,善于傾聽,努(nu)力理解別(bie)人。其次與上(shang)級溝(gou)(gou)通(tong)(tong)要有理、有節,良好的反饋機制,負面情緒(xu)不要協調(diao)溝(gou)(gou)通(tong)(tong),控制非正式溝(gou)(gou)通(tong)(tong)。