餐飲酒店總經理的崗位職責是什么?
問 我想(xiang)應聘(pin)餐飲(yin)酒店(dian)總經理的(de)崗位,誰(shui)知道餐飲(yin)酒店(dian)總經理的(de)崗位職責是什么(me)呢?
答(da) 1.全權(quan)負責處理(li)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)的(de)(de)(de)一(yi)(yi)切事(shi)物(wu),帶領全體員(yuan)(yuan)工(gong)(gong)(gong)(gong)努力工(gong)(gong)(gong)(gong)作(zuo)(zuo),完成公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)所確定的(de)(de)(de)各項目標(biao)。 2.制定公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)經(jing)(jing)(jing)營方向和(he)管(guan)理(li)目標(biao),包括制定一(yi)(yi)系列規章(zhang)制度和(he)服務(wu)(wu)操作(zuo)(zuo)規程,規定各級管(guan)理(li)人(ren)(ren)(ren)(ren)員(yuan)(yuan)和(he)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)職責,并(bing)(bing)監(jian)督(du)貫徹執行(xing)。制定公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)一(yi)(yi)些列價目,如菜價、餐(can)飲毛利(li)等。對本(ben)(ben)行(xing)業(ye)各種動(dong)向有高(gao)度的(de)(de)(de)敏感性,制定市(shi)場拓展計劃(hua)(hua),帶領銷售部(bu)進行(xing)全面(mian)的(de)(de)(de)推(tui)廣銷售。詳細閱(yue)讀和(he)分(fen)析每(mei)月(yue)(yue)報表(biao),檢(jian)查營業(ye)進度與營業(ye)計劃(hua)(hua)完成情(qing)況(kuang),并(bing)(bing)采取對策,保(bao)證公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)經(jing)(jing)(jing)營業(ye)務(wu)(wu)順(shun)利(li)進行(xing)。 3.建立(li)健全公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)的(de)(de)(de)組織系統,使(shi)之合理(li)化、精簡化、效率(lv)化。主持每(mei)周的(de)(de)(de)總(zong)經(jing)(jing)(jing)理(li)辦公(gong)(gong)(gong)(gong)(gong)(gong)(gong)會(hui)(hui)議。閱(yue)讀大堂副(fu)理(li)、消防和(he)質量檢(jian)查情(qing)況(kuang)匯報,并(bing)(bing)針對有關(guan)(guan)問(wen)(wen)題進行(xing)重(zhong)點(dian)講評和(he)指示。傳達政(zheng)府或董事(shi)會(hui)(hui)的(de)(de)(de)有關(guan)(guan)指示、文件、通知,處理(li)好人(ren)(ren)(ren)(ren)際關(guan)(guan)系,協調各部(bu)門之間的(de)(de)(de)關(guan)(guan)系,使(shi)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)有一(yi)(yi)個(ge)高(gao)效率(lv)的(de)(de)(de)工(gong)(gong)(gong)(gong)作(zuo)(zuo)系統。 4.健全各項財(cai)(cai)務(wu)(wu)制度。閱(yue)讀分(fen)析每(mei)日、每(mei)月(yue)(yue)、每(mei)季財(cai)(cai)務(wu)(wu)報表(biao);檢(jian)查分(fen)析每(mei)月(yue)(yue)營業(ye)情(qing)況(kuang);督(du)促監(jian)督(du)財(cai)(cai)務(wu)(wu)部(bu)門做(zuo)好成本(ben)(ben)控制,財(cai)(cai)務(wu)(wu)預(yu)算等工(gong)(gong)(gong)(gong)作(zuo)(zuo);檢(jian)查收支情(qing)況(kuang),檢(jian)查應收賬(zhang)款和(he)應付賬(zhang)款,指導(dao)財(cai)(cai)務(wu)(wu)工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 5.有重(zhong)點(dian)地定期巡(xun)視(shi)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)眾場所及(ji)(ji)各部(bu)門工(gong)(gong)(gong)(gong)作(zuo)(zuo)情(qing)況(kuang),檢(jian)查服務(wu)(wu)質量,及(ji)(ji)時發(fa)現問(wen)(wen)題,解決問(wen)(wen)題,并(bing)(bing)將巡(xun)視(shi)結果傳達至(zhi)有關(guan)(guan)部(bu)門。 6.加(jia)強公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)的(de)(de)(de)安(an)全管(guan)理(li)工(gong)(gong)(gong)(gong)作(zuo)(zuo),加(jia)強公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)維修保(bao)養工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 7.與各界人(ren)(ren)(ren)(ren)士保(bao)持良(liang)好的(de)(de)(de)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)共關(guan)(guan)系,樹立(li)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)形象,并(bing)(bing)代表(biao)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)出面(mian)接待公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)重(zhong)要貴賓。 8.指導(dao)培(pei)訓(xun)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)所,培(pei)養人(ren)(ren)(ren)(ren)才(cai),提高(gao)整(zheng)個(ge)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)的(de)(de)(de)服務(wu)(wu)質量和(he)員(yuan)(yuan)工(gong)(gong)(gong)(gong)素質。 9.以身作(zuo)(zuo)則,關(guan)(guan)心員(yuan)(yuan)工(gong)(gong)(gong)(gong),獎(jiang)罰分(fen)明,使(shi)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)有高(gao)度凝(ning)聚(ju)力,并(bing)(bing)要求員(yuan)(yuan)工(gong)(gong)(gong)(gong)以高(gao)度熱情(qing)和(he)責任感去完成好本(ben)(ben)職工(gong)(gong)(gong)(gong)作(zuo)(zuo)。 10.選聘、任免(mian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)副(fu)總(zong)經(jing)(jing)(jing)理(li)、總(zong)經(jing)(jing)(jing)理(li)助理(li)、部(bu)門經(jing)(jing)(jing)理(li),決定公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)機(ji)構設置、員(yuan)(yuan)工(gong)(gong)(gong)(gong)編制及(ji)(ji)重(zhong)要人(ren)(ren)(ren)(ren)事(shi)變動(dong)。負責公(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)管(guan)理(li)人(ren)(ren)(ren)(ren)員(yuan)(yuan)的(de)(de)(de)錄用、考(kao)核、獎(jiang)懲、晉升工(gong)(gong)(gong)(gong)作(zuo)(zuo)。