問 最近看到公(gong)司招聘值班(ban)人員，想咨詢一(yi)下(xia)，值班(ban)人員的崗位(wei)職責是(shi)什么？

答 一、值班(ban)(ban)人(ren)員(yuan)(yuan)應(ying)(ying)提前5分鐘(zhong)佩戴(dai)好工(gong)作牌上崗(gang)。值班(ban)(ban)期間要(yao)(yao)(yao)堅守崗(gang)位(wei)，不(bu)得有(you)(you)擅自離(li)崗(gang)、脫崗(gang)、溜崗(gang)等現象。確因工(gong)作需(xu)(xu)要(yao)(yao)(yao)，監時(shi)(shi)離(li)崗(gang)，需(xu)(xu)找人(ren)替崗(gang)后方可離(li)開(kai)。二、負責接聽(ting)值班(ban)(ban)室電話，并(bing)(bing)做(zuo)好電話記(ji)錄，及(ji)時(shi)(shi)將有(you)(you)關(guan)通知內容反(fan)饋(kui)到相關(guan)領(ling)導(dao)(dao)或部(bu)門(men)及(ji)有(you)(you)關(guan)人(ren)員(yuan)(yuan)。同時(shi)(shi)要(yao)(yao)(yao)做(zuo)好傳真(zhen)件的(de)接收工(gong)作，并(bing)(bing)及(ji)時(shi)(shi)通知有(you)(you)關(guan)部(bu)門(men)或有(you)(you)關(guan)人(ren)員(yuan)(yuan)領(ling)取。值班(ban)(ban)期間如遇突發事件，應(ying)(ying)采取必要(yao)(yao)(yao)的(de)應(ying)(ying)急措施并(bing)(bing)及(ji)時(shi)(shi)向街道黨政主要(yao)(yao)(yao)領(ling)導(dao)(dao)及(ji)有(you)(you)關(guan)部(bu)門(men)報(bao)告。三(san)、值班(ban)(ban)電話除(chu)工(gong)作需(xu)(xu)要(yao)(yao)(yao)(如：通知)外，原(yuan)則上只接不(bu)打，以保(bao)證上情(qing)下達。四、嚴格交接班(ban)(ban)制度。值班(ban)(ban)人(ren)員(yuan)(yuan)上、下班(ban)(ban)時(shi)(shi)，必需(xu)(xu)辦理好交接手續，認真(zhen)填寫(xie)值班(ban)(ban)記(ji)錄，并(bing)(bing)簽(qian)名，以示負責。五、值班(ban)(ban)人(ren)員(yuan)(yuan)作為首(shou)問(wen)責任人(ren)，要(yao)(yao)(yao)熱情(qing)接待來(lai)訪人(ren)員(yuan)(yuan)，并(bing)(bing)做(zuo)好來(lai)訪人(ren)員(yuan)(yuan)的(de)引導(dao)(dao)、接待、答疑(yi)等工(gong)作。六、值班(ban)(ban)人(ren)員(yuan)(yuan)要(yao)(yao)(yao)協助做(zuo)好街道防(fang)(fang)火(huo)、防(fang)(fang)盜等安全保(bao)衛工(gong)作。