問 最近看到公(gong)司(si)招聘值(zhi)班人(ren)員(yuan)，想(xiang)咨詢一(yi)下，值(zhi)班人(ren)員(yuan)的崗位職(zhi)責是什(shen)么？

答(da) 一、值(zhi)班(ban)(ban)人(ren)(ren)員應提前(qian)5分鐘(zhong)佩戴(dai)好(hao)工(gong)作(zuo)(zuo)(zuo)牌(pai)上崗。值(zhi)班(ban)(ban)期間要(yao)堅守崗位，不得有(you)擅自離崗、脫崗、溜崗等(deng)現象。確因工(gong)作(zuo)(zuo)(zuo)需(xu)要(yao)，監時(shi)(shi)離崗，需(xu)找人(ren)(ren)替崗后方可離開。二、負責接(jie)聽值(zhi)班(ban)(ban)室電話，并(bing)(bing)做好(hao)電話記(ji)錄(lu)，及(ji)(ji)時(shi)(shi)將有(you)關(guan)通(tong)知(zhi)內容反饋到(dao)相關(guan)領(ling)導或部(bu)門及(ji)(ji)有(you)關(guan)人(ren)(ren)員。同時(shi)(shi)要(yao)做好(hao)傳真(zhen)件的(de)接(jie)收工(gong)作(zuo)(zuo)(zuo)，并(bing)(bing)及(ji)(ji)時(shi)(shi)通(tong)知(zhi)有(you)關(guan)部(bu)門或有(you)關(guan)人(ren)(ren)員領(ling)取。值(zhi)班(ban)(ban)期間如遇突(tu)發事件，應采取必要(yao)的(de)應急措施并(bing)(bing)及(ji)(ji)時(shi)(shi)向街道黨政主要(yao)領(ling)導及(ji)(ji)有(you)關(guan)部(bu)門報告。三(san)、值(zhi)班(ban)(ban)電話除(chu)工(gong)作(zuo)(zuo)(zuo)需(xu)要(yao)(如：通(tong)知(zhi))外，原則(ze)上只接(jie)不打(da)，以(yi)保(bao)證上情下(xia)達。四、嚴(yan)格交接(jie)班(ban)(ban)制度。值(zhi)班(ban)(ban)人(ren)(ren)員上、下(xia)班(ban)(ban)時(shi)(shi)，必需(xu)辦(ban)理好(hao)交接(jie)手續，認真(zhen)填(tian)寫(xie)值(zhi)班(ban)(ban)記(ji)錄(lu)，并(bing)(bing)簽名(ming)，以(yi)示負責。五、值(zhi)班(ban)(ban)人(ren)(ren)員作(zuo)(zuo)(zuo)為首問責任人(ren)(ren)，要(yao)熱情接(jie)待(dai)來訪人(ren)(ren)員，并(bing)(bing)做好(hao)來訪人(ren)(ren)員的(de)引(yin)導、接(jie)待(dai)、答(da)疑等(deng)工(gong)作(zuo)(zuo)(zuo)。六、值(zhi)班(ban)(ban)人(ren)(ren)員要(yao)協助做好(hao)街道防(fang)(fang)火、防(fang)(fang)盜等(deng)安全(quan)保(bao)衛(wei)工(gong)作(zuo)(zuo)(zuo)。