酒店經營總經理的崗位職責是什么?
問 我是一(yi)名事業單(dan)位工作人員,想到企業中工作,請問(wen)企業中的酒店經營總經理主要(yao)負(fu)責哪些工作?
答 1.了解酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)項(xiang)(xiang)(xiang)目(mu)(mu)工(gong)(gong)程進度(du),負責(ze)(ze)(ze)酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)前期籌(chou)備工(gong)(gong)作(zuo); 2.審核新酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)經營(ying)(ying)(ying)功能布局(ju)圖(tu)紙(zhi),房型比率(lv)等審核確(que)認,提(ti)(ti)出合理(li)優化建議; 3.負責(ze)(ze)(ze)酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)各部(bu)門(men)(men)開(kai)業(ye)前期人員(yuan)(yuan)招聘(pin)工(gong)(gong)作(zuo),搭(da)建管(guan)理(li)團隊,制定組(zu)織架(jia)構(gou),工(gong)(gong)資架(jia)構(gou),績效(xiao)考核及(ji)其(qi)各項(xiang)(xiang)(xiang)管(guan)理(li)制度(du); 4.制定酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)運(yun)營(ying)(ying)(ying)管(guan)理(li)的(de)(de)(de)實施細則,在開(kai)業(ye)前培訓到每(mei)個員(yuan)(yuan)工(gong)(gong); 5.根據(ju)酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)項(xiang)(xiang)(xiang)目(mu)(mu)計劃(hua),做(zuo)好(hao)開(kai)業(ye)前的(de)(de)(de)其(qi)他各項(xiang)(xiang)(xiang)準(zhun)備工(gong)(gong)作(zuo); 6.負責(ze)(ze)(ze)制訂酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)經營(ying)(ying)(ying)管(guan)理(li)目(mu)(mu)標(biao)(biao)及(ji)日(ri)常運(yun)營(ying)(ying)(ying)工(gong)(gong)作(zuo),組(zu)織各相關部(bu)門(men)(men)制定酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)產品(pin)、服(fu)務(wu)(wu)產品(pin)、酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)管(guan)理(li)體系及(ji)各崗位服(fu)務(wu)(wu)流程標(biao)(biao)準(zhun); 7.控(kong)制、監督各酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)年度(du)預算(suan)、營(ying)(ying)(ying)收利潤和(he)任務(wu)(wu)指(zhi)標(biao)(biao)的(de)(de)(de)執行情(qing)況,及(ji)時提(ti)(ti)出可(ke)行性方案和(he)拿出整改意見,確(que)保(bao)順利完成年度(du)經營(ying)(ying)(ying)指(zhi)標(biao)(biao); 8.負責(ze)(ze)(ze)酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)經營(ying)(ying)(ying)管(guan)理(li)工(gong)(gong)作(zuo);日(ri)常運(yun)營(ying)(ying)(ying)管(guan)理(li)、年度(du)營(ying)(ying)(ying)銷策劃(hua)實施、年度(du)質量管(guan)理(li)規劃(hua)等;跟進酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)年度(du)商務(wu)(wu)計劃(hua)完成; 9.組(zu)織建立內外(wai)部(bu)溝通渠道與(yu)公(gong)共(gong)關系,不斷提(ti)(ti)升酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)公(gong)共(gong)形(xing)象(xiang); 10.負責(ze)(ze)(ze)處理(li)酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)一切日(ri)常事務(wu)(wu),帶領全(quan)體員(yuan)(yuan)工(gong)(gong)努力(li)工(gong)(gong)作(zuo),完成酒(jiu)(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)所確(que)定的(de)(de)(de)各項(xiang)(xiang)(xiang)目(mu)(mu)標(biao)(biao)。