洗浴桑拿部鐘房服務員的崗位職責是什么?
問 正在找工(gong)作(zuo)沒什(shen)么特長,洗浴桑拿部(bu)鐘房服務員的崗位職(zhi)責是什(shen)么?
答(da) 1.做(zuo)(zuo)好每(mei)班報(bao)(bao)鐘(zhong)(zhong)及記錄工(gong)(gong)作(zuo),不(bu)(bu)(bu)可(ke)開(kai)錯(cuo)單,漏(lou)報(bao)(bao)客(ke),錯(cuo)組合,報(bao)(bao)時要準(zhun)確(que),準(zhun)時為客(ke)人排(pai)技師(shi),下(xia)鐘(zhong)(zhong)及時通知客(ke)人。 2.不(bu)(bu)(bu)可(ke)開(kai)錯(cuo)房號(hao)(hao),匙號(hao)(hao),技師(shi)工(gong)(gong)號(hao)(hao)或漏(lou)開(kai)房號(hao)(hao),匙號(hao)(hao)和技師(shi)號(hao)(hao)。 3.不(bu)(bu)(bu)可(ke)起(qi)錯(cuo)鐘(zhong)(zhong),結錯(cuo)鐘(zhong)(zhong),CALL錯(cuo)單,以(yi)致影(ying)響工(gong)(gong)作(zuo)。 4.排(pai)鐘(zhong)(zhong)按順序,CALL鐘(zhong)(zhong)時間(jian)要準(zhun)確(que),不(bu)(bu)(bu)可(ke)被客(ke)人投訴。 5.不(bu)(bu)(bu)可(ke)漏(lou)落鐘(zhong)(zhong)牌(pai),漏(lou)加鐘(zhong)(zhong),排(pai)錯(cuo)單,結鐘(zhong)(zhong)時開(kai)錯(cuo)銀(yin)碼。 6.加強各(ge)職能(neng)崗位聯系,準(zhun)確(que)掌握樓層備房狀況。 7.不(bu)(bu)(bu)可(ke)在鐘(zhong)(zhong)房內任意走動或擅自離開(kai),如需離開(kai)應(ying)報(bao)(bao)經理(li)同意。 8.嚴格執行酒店及部門相關管理(li)制度,主動協助技師(shi)管理(li)工(gong)(gong)作(zuo),拒腐蝕、永不(bu)(bu)(bu)沾。 9.做(zuo)(zuo)好每(mei)班鐘(zhong)(zhong)數報(bao)(bao)表及小費單報(bao)(bao)表。 10.加強與各(ge)職能(neng)崗位聯系,準(zhun)確(que)掌握技師(shi)上(shang)下(xia)鐘(zhong)(zhong)狀況。