酒店銷售代表的崗位職責是什么?
問 作(zuo)為一(yi)名酒店的銷(xiao)售代表,想要(yao)了解(jie)一(yi)下這個工作(zuo)的崗位職責是什么?
答 1、定(ding)(ding)(ding)期分(fen)析市場動(dong)向、特(te)點和發展趨勢,從經濟效益(yi)和社會效益(yi)考(kao)慮,設立市場目標(biao),每(mei)季度在總(zong)(zong)經理(li)室的組(zu)織下,召開營(ying)銷(xiao)研(yan)討會,與一線營(ying)業(ye)部(bu)門協商擬定(ding)(ding)(ding)季度銷(xiao)售意見,報總(zong)(zong)經理(li)審(shen)批(pi),并(bing)(bing)(bing)根據(ju)指示組(zu)織實施(shi)。 2、經常走(zou)訪(fang)(fang)客戶(hu),掌握第一手(shou)資料,并(bing)(bing)(bing)審(shen)閱銷(xiao)售人員(yuan)提交的《熟公(gong)司(si)走(zou)訪(fang)(fang)記錄》以(yi)及(ji)(ji)《新公(gong)司(si)走(zou)訪(fang)(fang)記錄》。根據(ju)市場變化,為(wei)銷(xiao)售研(yan)討會提供相關(guan)信(xin)息,并(bing)(bing)(bing)不斷改進。 3、協調各部(bu)門之間(jian)的關(guan)系(xi),加(jia)強橫向溝通和合作。 4、審(shen)閱銷(xiao)售組(zu)、預(yu)訂中心及(ji)(ji)美工(gong)(gong)(gong)(gong)組(zu)提交的年(nian)(nian)(半(ban)(ban)年(nian)(nian))度計劃,及(ji)(ji)年(nian)(nian)(半(ban)(ban)年(nian)(nian))度工(gong)(gong)(gong)(gong)作總(zong)(zong)結。 5、擬定(ding)(ding)(ding)部(bu)門年(nian)(nian)(半(ban)(ban)年(nian)(nian))度工(gong)(gong)(gong)(gong)作計劃和年(nian)(nian)(半(ban)(ban)年(nian)(nian))度總(zong)(zong)結。 6、審(shen)核特(te)別(bie)服(fu)務活動(dong)的策劃方案,組(zu)織和督導員(yuan)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作。合理(li)調配使(shi)用部(bu)門內部(bu)人員(yuan),調動(dong)員(yuan)工(gong)(gong)(gong)(gong)的積極性(xing),提高員(yuan)工(gong)(gong)(gong)(gong)的工(gong)(gong)(gong)(gong)作效率和水平(ping)。 7、簽定(ding)(ding)(ding)住房優(you)惠協議(yi)(yi)(yi)、旅行(xing)社房價協議(yi)(yi)(yi)及(ji)(ji)各種合作協議(yi)(yi)(yi)、認刊(kan)合同、廣(guang)告宣(xuan)傳服(fu)務協議(yi)(yi)(yi)。 8、審(shen)閱《工(gong)(gong)(gong)(gong)作報表》并(bing)(bing)(bing)批(pi)復有關(guan)請示。 9、審(shen)閱賓館對外認刊(kan)及(ji)(ji)發布的宣(xuan)傳稿件。