問 最近(jin)要(yao)(yao)去應(ying)聘一家專賣店店長(chang)這(zhe)個工作，想要(yao)(yao)了解一下這(zhe)個工作的崗位職責(ze)是什(shen)么(me)？

答 1、 賣(mai)(mai)(mai)店(dian)(dian)店(dian)(dian)員(yuan)(yuan)儀容儀表，店(dian)(dian)面服(fu)務(wu)，工(gong)(gong)(gong)(gong)(gong)作(zuo)規范的(de)(de)(de)(de)(de)督導工(gong)(gong)(gong)(gong)(gong)作(zuo)。同(tong)時對員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)崗(gang)上的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)狀態，銷售(shou)業績進(jin)(jin)行(xing)督導，不斷提(ti)升員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)服(fu)務(wu)質量及(ji)銷售(shou)業績，對公司負責(ze)(ze)，對自(zi)(zi)己(ji)(ji)(ji)負責(ze)(ze)，對店(dian)(dian)員(yuan)(yuan)負責(ze)(ze)。 2、 按(an)公司下達(da)的(de)(de)(de)(de)(de)銷售(shou)指標制定(ding)實(shi)施計劃，分析并強(qiang)化執(zhi)行(xing)。 3、 利用班(ban)前班(ban)后會(hui)，做(zuo)好(hao)(hao)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)在崗(gang)培訓。 4、 對專賣(mai)(mai)(mai)店(dian)(dian)的(de)(de)(de)(de)(de)貨品(pin)形象，模特出(chu)樣，展(zhan)臺擺放，貨品(pin)反(fan)饋，員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)反(fan)饋，顧(gu)客反(fan)饋的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)進(jin)(jin)行(xing)整體指導。 5、 負責(ze)(ze)帳(zhang)(zhang)務(wu)的(de)(de)(de)(de)(de)核查(cha)、督導，確保(bao)帳(zhang)(zhang)務(wu)日清月(yue)結(jie)，帳(zhang)(zhang)實(shi)相符，并布置及(ji)抓好(hao)(hao)每月(yue)的(de)(de)(de)(de)(de)盤點(dian)工(gong)(gong)(gong)(gong)(gong)作(zuo)。 6、 負責(ze)(ze)專賣(mai)(mai)(mai)店(dian)(dian)貨品(pin)的(de)(de)(de)(de)(de)追(zhui)加，出(chu)樣，掛(gua)架的(de)(de)(de)(de)(de)督導，及(ji)時與廠家倉庫部(bu)門溝通，確保(bao)貨品(pin)的(de)(de)(de)(de)(de)豐富及(ji)保(bao)持(chi)賣(mai)(mai)(mai)場(chang)貨品(pin)形象。 7、 處理好(hao)(hao)顧(gu)客投訴(su)和員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)內(nei)部(bu)矛盾，一(yi)般事(shi)件當場(chang)解決，須上報(bao)經理的(de)(de)(de)(de)(de)在做(zuo)出(chu)決定(ding)后立即(ji)解決，做(zuo)到不推(tui)委、不回(hui)避、不扯(che)皮。 8、 做(zuo)好(hao)(hao)每月(yue)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)考(kao)勤，鑒(jian)定(ding)評定(ding)工(gong)(gong)(gong)(gong)(gong)作(zuo)。 9、 關(guan)心幫(bang)助(zhu)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)，對員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)身(shen)體、生(sheng)活、工(gong)(gong)(gong)(gong)(gong)作(zuo)情(qing)況及(ji)時給予關(guan)注，使(shi)專賣(mai)(mai)(mai)店(dian)(dian)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)作(zuo)在一(yi)個團結(jie)、友愛、朝(chao)氣(qi)蓬(peng)勃的(de)(de)(de)(de)(de)大家庭(ting)中，發揮更大的(de)(de)(de)(de)(de)能(neng)動作(zuo)用。 10、 養成完(wan)(wan)美的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)品(pin)質——正直(zhi)、誠實(shi)、忠誠，追(zhui)求完(wan)(wan)美。要求別人做(zuo)到的(de)(de)(de)(de)(de)自(zi)(zi)己(ji)(ji)(ji)先做(zuo)到，決不掩飾、隱瞞自(zi)(zi)己(ji)(ji)(ji)的(de)(de)(de)(de)(de)錯誤(wu)，始終(zhong)按(an)公司文化和標準(zhun)行(xing)事(shi)，將所有的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)視同(tong)己(ji)(ji)(ji)出(chu)。 11、 建(jian)立好(hao)(hao)專賣(mai)(mai)(mai)店(dian)(dian)詳細的(de)(de)(de)(de)(de)客戶資料(liao)，隨(sui)時與客戶保(bao)持(chi)聯(lian)系，做(zuo)到自(zi)(zi)然(ran)、隨(sui)和，體貼的(de)(de)(de)(de)(de)客戶服(fu)務(wu)。