問 作為(wei)一家(jia)快捷酒店的(de)店長，想要了(le)解一下(xia)這個工作的(de)崗位職責(ze)是什么？

答 1、負責(ze)(ze)主持酒(jiu)店(dian)(dian)(dian)的(de)(de)(de)(de)全(quan)盤工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，貫徹執行(xing)城市(shi)店(dian)(dian)(dian)長(chang)下達的(de)(de)(de)(de)經營管理(li)(li)指(zhi)令，對(dui)公司總經理(li)(li)負責(ze)(ze)并向其(qi)報告工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 2、負責(ze)(ze)制(zhi)(zhi)定(ding)(ding)本店(dian)(dian)(dian)各(ge)(ge)項業(ye)務計劃，并組織(zhi)、協調、指(zhi)揮、控制(zhi)(zhi)各(ge)(ge)部(bu)門準確貫徹實施。 3、支(zhi)持本店(dian)(dian)(dian)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)例會，聽取匯報，督(du)促工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)進(jin)度，解決工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中的(de)(de)(de)(de)問題(ti)。 4、負責(ze)(ze)本店(dian)(dian)(dian)的(de)(de)(de)(de)日(ri)常(chang)經營管理(li)(li)，加強對(dui)前(qian)廳、客房(fang)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)的(de)(de)(de)(de)巡(xun)查督(du)促。定(ding)(ding)期(qi)培訓(xun)(xun)和(he)(he)日(ri)常(chang)指(zhi)導(dao)督(du)導(dao)各(ge)(ge)級管理(li)(li)人員嚴格履行(xing)崗位(wei)責(ze)(ze)任制(zhi)(zhi)。 5、負責(ze)(ze)本店(dian)(dian)(dian)的(de)(de)(de)(de)安全(quan)和(he)(he)日(ri)常(chang)的(de)(de)(de)(de)質量管理(li)(li)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，檢查和(he)(he)督(du)促各(ge)(ge)部(bu)門嚴格按照工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)規(gui)程和(he)(he)質量要求進(jin)行(xing)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，實行(xing)規(gui)范作(zuo)業(ye)。 6、負責(ze)(ze)本店(dian)(dian)(dian)員工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)崗位(wei)業(ye)務培訓(xun)(xun)，督(du)促部(bu)門有(you)計劃地抓好(hao)培訓(xun)(xun)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，提高(gao)全(quan)員業(ye)務素質。 7、負責(ze)(ze)督(du)促有(you)關(guan)(guan)人員搞好(hao)衛(wei)生、成本核(he)算(suan)等工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 8、負責(ze)(ze)酒(jiu)店(dian)(dian)(dian)財(cai)產的(de)(de)(de)(de)管理(li)(li),擬定(ding)(ding)酒(jiu)店(dian)(dian)(dian)各(ge)(ge)項設備的(de)(de)(de)(de)添置(zhi)，更新和(he)(he)改造計劃，不斷(duan)完善服務項目。 9、認(ren)真(zhen)考核(he)下屬部(bu)門管理(li)(li)人員的(de)(de)(de)(de)日(ri)常(chang)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)成績(ji)，倡(chang)導(dao)民主管理(li)(li)氣氛，激發員工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)士氣和(he)(he)積極性，不斷(duan)提高(gao)管理(li)(li)效(xiao)能。 10、保(bao)持與其(qi)他部(bu)門的(de)(de)(de)(de)聯系，協調配合(he)，搞好(hao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 11、采(cai)取有(you)效(xiao)方法，建(jian)立良好(hao)的(de)(de)(de)(de)公共關(guan)(guan)系，廣(guang)泛聽取和(he)(he)搜集賓客及酒(jiu)店(dian)(dian)(dian)各(ge)(ge)部(bu)門的(de)(de)(de)(de)意見，處(chu)理(li)(li)投訴，不斷(duan)改進(jin)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 12、審閱每天的(de)(de)(de)(de)業(ye)務報表(biao)，掌握當日(ri)預定(ding)(ding)、貨(huo)源(yuan)供應和(he)(he)廚房(fang)準備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)情況。了解當日(ri)的(de)(de)(de)(de)重要來賓的(de)(de)(de)(de)有(you)關(guan)(guan)情況和(he)(he)特(te)殊要求，認(ren)真(zhen)組織(zhi)做好(hao)一切準備工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 13、做好(hao)本店(dian)(dian)(dian)員工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)資(zi)、獎金發放工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)。 14、做好(hao)思想政治工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，抓好(hao)本店(dian)(dian)(dian) 的(de)(de)(de)(de)精神文明(ming)建(jian)設，關(guan)(guan)心員工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)生活(huo)。