問(wen) 弟(di)弟(di)想去(qu)咖啡廳(ting)面試經(jing)理的崗(gang)位，這個崗(gang)位具(ju)體(ti)都是做些什么工作啊？

答 1.熟悉(xi)主要目標市(shi)場，了解(jie)消費者需求，有(you)針對性(xing)(xing)開發和提(ti)(ti)供能滿足需求的咖(ka)啡(fei)廳(ting)產品和服務(wu)(wu)。 2.加(jia)(jia)強對采(cai)購、驗收和儲(chu)存的管(guan)(guan)(guan)理(li)與控(kong)制(zhi)，降低成(cheng)本(ben)(ben)。 3.編制(zhi)日常管(guan)(guan)(guan)理(li)制(zhi)度及督(du)(du)導(dao)層工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)程序(xu)、標準(zhun)，審定操作(zuo)層工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)程序(xu)、標準(zhun)，參(can)與咖(ka)啡(fei)廳(ting)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)計劃(hua)(hua)、經營預算等(deng)(deng)，并督(du)(du)促和檢查員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)認真貫徹(che)執(zhi)行。 4.負(fu)(fu)(fu)責(ze)(ze)制(zhi)定工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)計劃(hua)(hua)，籌劃(hua)(hua)設(she)計固(gu)定菜單和變動菜單，適時編制(zhi)主題(ti)活動的策(ce)劃(hua)(hua)、運(yun)作(zuo)、推廣計劃(hua)(hua)書。 5.負(fu)(fu)(fu)責(ze)(ze)人員(yuan)(yuan)招聘，發揮(hui)全(quan)員(yuan)(yuan)積(ji)極性(xing)(xing),監督(du)(du)實施(shi)(shi)各(ge)項培訓(xun)計劃(hua)(hua)，實施(shi)(shi)有(you)效(xiao)激勵手段(duan)。 6.負(fu)(fu)(fu)責(ze)(ze)定期對下屬(shu)進(jin)行績效(xiao)評估，按考核制(zhi)度提(ti)(ti)出書面升(sheng)降級建(jian)議(yi)。 7.與其他部門共(gong)同分析經營成(cheng)本(ben)(ben),采(cai)取有(you)效(xiao)措施(shi)(shi)，加(jia)(jia)強成(cheng)本(ben)(ben)控(kong)制(zhi)。 8.制(zhi)定和實施(shi)(shi)各(ge)項咖(ka)啡(fei)廳(ting)的推廣計劃(hua)(hua)，促進(jin)宴會(hui)銷(xiao)售，加(jia)(jia)強宴會(hui)組織(zhi)管(guan)(guan)(guan)理(li)，提(ti)(ti)高(gao)宴會(hui)服務(wu)(wu)質量。 9.負(fu)(fu)(fu)責(ze)(ze)咖(ka)啡(fei)廳(ting)、酒吧(ba)、管(guan)(guan)(guan)事部等(deng)(deng)部門之間(jian)的協(xie)調工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo),負(fu)(fu)(fu)責(ze)(ze)督(du)(du)導(dao)、檢查咖(ka)啡(fei)廳(ting)服務(wu)(wu)質量及各(ge)廚房生產質量。 10.負(fu)(fu)(fu)責(ze)(ze)廣泛征集客人意見和建(jian)議(yi)，合(he)理(li)處理(li)賓(bin)客投(tou)訴(su)，組織(zhi)調整管(guan)(guan)(guan)理(li)制(zhi)度、工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)程序(xu)并予以(yi)落(luo)(luo)實。 11.負(fu)(fu)(fu)責(ze)(ze)檢查員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)儀表(biao)、儀容和執(zhi)行規章(zhang)制(zhi)度的情(qing)況(kuang)，按獎(jiang)懲制(zhi)度實施(shi)(shi)獎(jiang)懲。 12.負(fu)(fu)(fu)責(ze)(ze)所(suo)轄范(fan)圍內(nei)的安(an)(an)全(quan)管(guan)(guan)(guan)理(li)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，向賓(bin)客提(ti)(ti)供安(an)(an)全(quan)的就(jiu)餐(can)環(huan)境、衛生食品，向員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)提(ti)(ti)供安(an)(an)全(quan)的工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)環(huan)境，負(fu)(fu)(fu)責(ze)(ze)督(du)(du)導(dao)下屬(shu)對所(suo)轄范(fan)圍內(nei)的設(she)施(shi)(shi)、設(she)備進(jin)行維(wei)護保養管(guan)(guan)(guan)理(li)。 13.按時參(can)加(jia)(jia)上(shang)級組織(zhi)的各(ge)種會(hui)議(yi)，并通過會(hui)議(yi)向下屬(shu)傳(chuan)達、布置工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)任務(wu)(wu)，確保政(zheng)令傳(chuan)達暢(chang)通和任務(wu)(wu)逐級落(luo)(luo)實。 14.掌握(wo)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)思想動態，解(jie)決員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)、生活問題(ti)。