酒店培訓主管的崗位職責是什么?
問 我是一名(ming)培(pei)訓師,想去一家(jia)酒(jiu)店(dian)應聘培(pei)訓主管(guan),酒(jiu)店(dian)培(pei)訓主管(guan)的崗位職責是什么?
答 酒店(dian)(dian)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)主(zhu)管(guan)的(de)(de)(de)(de)崗(gang)(gang)位職(zhi)責(ze):1、在人力資源(yuan)部(bu)(bu)(bu)(bu)經(jing)理(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)領(ling)導下,具體負(fu)責(ze)酒店(dian)(dian)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)、督(du)導、考(kao)(kao)(kao)核(he)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo); 2、負(fu)責(ze)落(luo)實(shi)(shi)酒店(dian)(dian)制(zhi)定(ding)的(de)(de)(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)計劃。根據酒店(dian)(dian)的(de)(de)(de)(de)經(jing)營(ying)情(qing)(qing)況(kuang)(kuang)和員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)素質(zhi)(zhi)狀況(kuang)(kuang),預(yu)測(ce)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)需求,制(zhi)定(ding)年(nian)、季(ji)、月培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)計劃,并(bing)組織(zhi)(zhi)實(shi)(shi)施(shi);3、建(jian)立健全培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)、考(kao)(kao)(kao)核(he)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)規(gui)章制(zhi)度(du)(du);4、組織(zhi)(zhi)覆(fu)蓋整個酒店(dian)(dian)的(de)(de)(de)(de)綜合(he)業務(wu)(wu)(wu)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun),負(fu)責(ze)初級(ji)管(guan)理(li)(li)(li)(li)(li)(li)人員(yuan)(yuan)(yuan)和基層服(fu)務(wu)(wu)(wu)人員(yuan)(yuan)(yuan)的(de)(de)(de)(de)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo);5、做好(hao)(hao)(hao)新(xin)(xin)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)入職(zhi)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun),使員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)制(zhi)度(du)(du)化(hua)、規(gui)范化(hua); 6、做好(hao)(hao)(hao)各(ge)(ge)級(ji)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)考(kao)(kao)(kao)核(he)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo);7、加(jia)強(qiang)對(dui)(dui)各(ge)(ge)部(bu)(bu)(bu)(bu)門(men)(men)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)考(kao)(kao)(kao)核(he),配(pei)(pei)合(he)各(ge)(ge)部(bu)(bu)(bu)(bu)門(men)(men)開展(zhan)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)活動,適時(shi)調整培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)計劃,監督(du)各(ge)(ge)部(bu)(bu)(bu)(bu)門(men)(men)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)活動的(de)(de)(de)(de)進(jin)展(zhan)情(qing)(qing)況(kuang)(kuang);8、負(fu)責(ze)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)老師(shi)授課方(fang)案設計、場地(di)選擇、培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)老師(shi)的(de)(de)(de)(de)評(ping)估及(ji)對(dui)(dui)被培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)者的(de)(de)(de)(de)考(kao)(kao)(kao)評(ping)等各(ge)(ge)項培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)管(guan)理(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)具體工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo);9、負(fu)責(ze)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)參考(kao)(kao)(kao)書籍(ji)、報(bao)刊雜志、錄(lu)音錄(lu)像(xiang)資料的(de)(de)(de)(de)整理(li)(li)(li)(li)(li)(li)及(ji)保(bao)管(guan)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo),做好(hao)(hao)(hao)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)設備和器(qi)材的(de)(de)(de)(de)維(wei)(wei)護保(bao)養;10、做年(nian)度(du)(du)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)費(fei)用預(yu)算,掌(zhang)握培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)開支,定(ding)期向經(jing)理(li)(li)(li)(li)(li)(li)匯報(bao);11、建(jian)立員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)檔案,搞(gao)好(hao)(hao)(hao)培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun)紀(ji)律與統計,適時(shi)通(tong)報(bao),定(ding)期總結(jie),報(bao)告上(shang)級(ji);12、會(hui)同(tong)保(bao)安(an)部(bu)(bu)(bu)(bu)對(dui)(dui)新(xin)(xin)入店(dian)(dian)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)進(jin)行安(an)全教育與培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun),并(bing)進(jin)行考(kao)(kao)(kao)核(he); 13、嚴格按(an)照酒店(dian)(dian)的(de)(de)(de)(de)規(gui)章制(zhi)度(du)(du)和部(bu)(bu)(bu)(bu)門(men)(men)的(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)程序,配(pei)(pei)合(he)部(bu)(bu)(bu)(bu)門(men)(men)經(jing)理(li)(li)(li)(li)(li)(li)做好(hao)(hao)(hao)酒店(dian)(dian)質(zhi)(zhi)量(liang)檢查工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo),同(tong)時(shi)負(fu)責(ze)與大堂副理(li)(li)(li)(li)(li)(li)崗(gang)(gang)位的(de)(de)(de)(de)日常溝通(tong)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo);14、具體實(shi)(shi)施(shi)服(fu)務(wu)(wu)(wu)質(zhi)(zhi)量(liang)及(ji)獎懲制(zhi)度(du)(du)的(de)(de)(de)(de)制(zhi)定(ding),參加(jia)對(dui)(dui)各(ge)(ge)營(ying)業崗(gang)(gang)點員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)和各(ge)(ge)項工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)程序的(de)(de)(de)(de)執(zhi)行情(qing)(qing)況(kuang)(kuang)的(de)(de)(de)(de)檢查。對(dui)(dui)各(ge)(ge)部(bu)(bu)(bu)(bu)門(men)(men)出現的(de)(de)(de)(de)管(guan)理(li)(li)(li)(li)(li)(li)及(ji)服(fu)務(wu)(wu)(wu)問題提(ti)出建(jian)議或(huo)處理(li)(li)(li)(li)(li)(li)意見,對(dui)(dui)酒店(dian)(dian)內(nei)部(bu)(bu)(bu)(bu)的(de)(de)(de)(de)好(hao)(hao)(hao)人好(hao)(hao)(hao)事(shi)進(jin)行搜集整理(li)(li)(li)(li)(li)(li);15、協(xie)助(zhu)經(jing)理(li)(li)(li)(li)(li)(li)組織(zhi)(zhi)質(zhi)(zhi)量(liang)檢查隊(dui)伍對(dui)(dui)酒店(dian)(dian)范圍內(nei)的(de)(de)(de)(de)服(fu)務(wu)(wu)(wu)予以(yi)檢查、督(du)促,指(zhi)導、 培(pei)(pei)(pei)(pei)訓(xun)(xun)(xun),分析(xi)質(zhi)(zhi)量(liang)檢查工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)及(ji)酒店(dian)(dian)的(de)(de)(de)(de)服(fu)務(wu)(wu)(wu)質(zhi)(zhi)量(liang)水平;16、檢查山莊(zhuang)前后臺的(de)(de)(de)(de)清(qing)潔衛生,各(ge)(ge)項設施(shi)設備的(de)(de)(de)(de)完好(hao)(hao)(hao)情(qing)(qing)況(kuang)(kuang),以(yi)維(wei)(wei)持山莊(zhuang)的(de)(de)(de)(de)水準;17、檢查各(ge)(ge)部(bu)(bu)(bu)(bu)門(men)(men)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)守紀(ji)、儀(yi)容儀(yi)表情(qing)(qing)況(kuang)(kuang);18、參加(jia)山莊(zhuang)的(de)(de)(de)(de)例會(hui),向領(ling)導反映(ying)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)表現、遵(zun)守店(dian)(dian)規(gui)店(dian)(dian)紀(ji)情(qing)(qing)況(kuang)(kuang);對(dui)(dui)加(jia)強(qiang)管(guan)理(li)(li)(li)(li)(li)(li)、改進(jin)服(fu)務(wu)(wu)(wu)、增加(jia)收入等方(fang)面提(ti)出建(jian)議;19、完成上(shang)級(ji)交(jiao)辦的(de)(de)(de)(de)其它工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)。