多功能廳領班的崗位職責是什么?
問(wen) 我想去應聘多功能廳(ting)領(ling)班(ban)的(de)崗位,在應聘前想先了解(jie)一下這個崗位的(de)職責是什么(me)?
答 多(duo)(duo)(duo)功能(neng)廳(ting)(ting)領(ling)班的(de)(de)(de)(de)(de)崗位職責是: 1.具體領(ling)導(dao)和(he)組(zu)(zu)織(zhi)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)在多(duo)(duo)(duo)功能(neng)廳(ting)(ting)的(de)(de)(de)(de)(de)服(fu)務(wu)(wu)工(gong)(gong)(gong)(gong)作(zuo),督(du)導(dao)本(ben)班員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)為客人提供優質(zhi)服(fu)務(wu)(wu)。 2.檢(jian)查所屬員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)儀(yi)容(rong)著裝、禮節禮貌、服(fu)務(wu)(wu)態(tai)度和(he)工(gong)(gong)(gong)(gong)作(zuo)效(xiao)率(lv),準確記錄(lu)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)出勤情況(kuang)。 3.每天召開班前會和(he)交接班會,做(zuo)(zuo)到(dao)班前有(you)布(bu)置、班后有(you)總結。 4.負(fu)責督(du)查本(ben)班員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)崗位職責的(de)(de)(de)(de)(de)落實情況(kuang)、服(fu)務(wu)(wu)程序(xu)和(he)服(fu)務(wu)(wu)標準的(de)(de)(de)(de)(de)執行(xing)(xing)情況(kuang),經常檢(jian)查多(duo)(duo)(duo)功能(neng)廳(ting)(ting)場(chang)地的(de)(de)(de)(de)(de)衛(wei)生(sheng)清潔情況(kuang),并將檢(jian)查的(de)(de)(de)(de)(de)情況(kuang)做(zuo)(zuo)詳細的(de)(de)(de)(de)(de)記錄(lu)。 5.督(du)導(dao)本(ben)班員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)按照(zhao)有(you)關操作(zuo)規(gui)程合理使(shi)用(yong)和(he)保養設備(bei),定期對活動(dong)坐椅、音樂噴(pen)泉和(he)網球護欄等設備(bei)進行(xing)(xing)檢(jian)修保養,以(yi)保證設備(bei)的(de)(de)(de)(de)(de)可靠運行(xing)(xing)。 6.經常對本(ben)班組(zu)(zu)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)進行(xing)(xing)規(gui)章制度的(de)(de)(de)(de)(de)教育和(he)培訓,做(zuo)(zuo)好本(ben)班組(zu)(zu)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)考核(he)工(gong)(gong)(gong)(gong)作(zuo)。 7.貫徹執行(xing)(xing)上級的(de)(de)(de)(de)(de)指示和(he)安(an)排(pai),保持信息溝(gou)通(tong),完成多(duo)(duo)(duo)功能(neng)廳(ting)(ting)經理和(he)娛樂部(bu)經理交辦(ban)的(de)(de)(de)(de)(de)其他(ta)任(ren)務(wu)(wu)。