銷售顧問崗位職責是什么?
問 我想(xiang)去一(yi)家企業應聘銷(xiao)售顧問的崗(gang)位,想(xiang)先了解一(yi)下它的職責(ze)是什么?
答 1、負責(ze)(ze)(ze)產(chan)品(pin)(pin)的(de)(de)市場(chang)渠道(dao)開拓(tuo)與銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)工(gong)作(zuo),執(zhi)(zhi)行并完成(cheng)(cheng)公(gong)司(si)產(chan)品(pin)(pin)年(nian)度(du)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)計劃。 2、根(gen)據(ju)公(gong)司(si)市場(chang)營銷(xiao)(xiao)(xiao)(xiao)(xiao)戰略(lve),提升銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)價(jia)(jia)(jia)值,控(kong)制成(cheng)(cheng)本,擴(kuo)大(da)產(chan)品(pin)(pin)在所(suo)負責(ze)(ze)(ze)區域的(de)(de)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou),積極完成(cheng)(cheng)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)量指標(biao),擴(kuo)大(da)產(chan)品(pin)(pin)市場(chang)占(zhan)有率(lv)。 3、與客(ke)(ke)戶(hu)(hu)保(bao)持(chi)良好溝通,實時把握客(ke)(ke)戶(hu)(hu)需求。為(wei)客(ke)(ke)戶(hu)(hu)提供(gong)主動、熱(re)情、滿意(yi)(yi)、周到的(de)(de)服(fu)(fu)務(wu) 4、根(gen)據(ju)公(gong)司(si)產(chan)品(pin)(pin)、價(jia)(jia)(jia)格及市場(chang)策(ce)略(lve),獨立處置詢盤、報(bao)(bao)價(jia)(jia)(jia)、合(he)同(tong)(tong)條款(kuan)的(de)(de)協商(shang)及合(he)同(tong)(tong)簽訂等(deng)事宜。在執(zhi)(zhi)行合(he)同(tong)(tong)過程(cheng)中,協調并監督(du)公(gong)司(si)各職能(neng)部門(men)(men)操作(zuo)。 5、動態把握市場(chang)價(jia)(jia)(jia)格,定期向(xiang)公(gong)司(si)提供(gong)市場(chang)分析(xi)及預測(ce)報(bao)(bao)告和(he)個(ge)人工(gong)作(zuo)周報(bao)(bao)。 6、維護和(he)開拓(tuo)新(xin)的(de)(de)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)渠道(dao)和(he)新(xin)客(ke)(ke)戶(hu)(hu),自主開發及拓(tuo)展(zhan)上下游用(yong)(yong)(yong)(yong)戶(hu)(hu),尤其(qi)是終端用(yong)(yong)(yong)(yong)戶(hu)(hu)。 7、收(shou)(shou)集(ji)一線營銷(xiao)(xiao)(xiao)(xiao)(xiao)信息和(he)用(yong)(yong)(yong)(yong)戶(hu)(hu)意(yi)(yi)見(jian),對(dui)公(gong)司(si)營銷(xiao)(xiao)(xiao)(xiao)(xiao)策(ce)略(lve)、售(shou)(shou)(shou)(shou)(shou)(shou)后服(fu)(fu)務(wu)、等(deng)提出(chu)參考意(yi)(yi)見(jian)。 8、認真(zhen)貫徹(che)執(zhi)(zhi)行公(gong)司(si)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)管理規定和(he)實施細則,努(nu)力提高自身業(ye)務(wu)水平。 9、積極完成(cheng)(cheng)規定或承諾的(de)(de)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)量指標(biao),為(wei)客(ke)(ke)戶(hu)(hu)提供(gong)主動、熱(re)情、滿意(yi)(yi)、周到的(de)(de)服(fu)(fu)務(wu),并配合(he)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)代表的(de)(de)工(gong)作(zuo)。 10、辦理各項(xiang)(xiang)業(ye)務(wu)工(gong)作(zuo),要做到:積極聯系(xi),事前請(qing)示(shi)、事后匯報(bao)(bao),忠于職守(shou)、廉潔(jie)奉公(gong)。 11、負責(ze)(ze)(ze)與客(ke)(ke)戶(hu)(hu)簽訂銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)合(he)同(tong)(tong),督(du)促合(he)同(tong)(tong)正常如期履行,并催(cui)(cui)討所(suo)欠(qian)應收(shou)(shou)銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)款(kuan)項(xiang)(xiang)。 12、對(dui)客(ke)(ke)戶(hu)(hu)在銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)和(he)使用(yong)(yong)(yong)(yong)過程(cheng)中出(chu)現的(de)(de)問(wen)題、須辦理的(de)(de)手續,幫助(zhu)或聯系(xi)有關部門(men)(men)或單位妥善解決。 13、收(shou)(shou)集(ji)一線營銷(xiao)(xiao)(xiao)(xiao)(xiao)信息和(he)用(yong)(yong)(yong)(yong)戶(hu)(hu)意(yi)(yi)見(jian),對(dui)公(gong)司(si)營銷(xiao)(xiao)(xiao)(xiao)(xiao)策(ce)略(lve)、廣告、售(shou)(shou)(shou)(shou)(shou)(shou)后服(fu)(fu)務(wu)、產(chan)品(pin)(pin)改進新(xin)產(chan)品(pin)(pin)開發等(deng)提出(chu)參考意(yi)(yi)見(jian)。 14、填寫(xie)有關銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)表格,提交銷(xiao)(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)(shou)(shou)(shou)分析(xi)和(he)總結報(bao)(bao)告。 15、做到以公(gong)司(si)利益為(wei)重,不(bu)索(suo)取(qu)回(hui)扣,饋贈(zeng)錢(qian)物上交公(gong)司(si),遵(zun)守(shou)國家法律(lv),不(bu)構成(cheng)(cheng)經濟犯(fan)罪。 16、對(dui)各項(xiang)(xiang)業(ye)務(wu)負責(ze)(ze)(ze)到底,對(dui)應收(shou)(shou)的(de)(de)款(kuan)項(xiang)(xiang)和(he)商(shang)品(pin)(pin),按照合(he)同(tong)(tong)的(de)(de)規定追蹤和(he)催(cui)(cui)收(shou)(shou),出(chu)現問(wen)題及時匯報(bao)(bao)、請(qing)示(shi)并處理。 17、積極發展(zhan)新(xin)客(ke)(ke)戶(hu)(hu),與客(ke)(ke)戶(hu)(hu)保(bao)持(chi)良好的(de)(de)關系(xi)和(he)持(chi)久(jiu)的(de)(de)聯系(xi),不(bu)斷開拓(tuo)業(ye)務(wu)渠道(dao)。 18、出(chu)差時應節儉交通、住宿、業(ye)務(wu)請(qing)客(ke)(ke)等(deng)各種費用(yong)(yong)(yong)(yong),不(bu)得奢(she)侈浪費、完成(cheng)(cheng)營銷(xiao)(xiao)(xiao)(xiao)(xiao)部長臨時交辦的(de)(de)其(qi)他(ta)任務(wu)。