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? Communicate with CSE team and transfer the customer requirement to plant and ensure the requirements are followed.
與客戶支持團隊保持溝通，將客戶需求傳達至工廠并確保執行。
? Lead cross function team to deal with customer complaints.
領導跨職能團隊解決客戶抱怨。
? Lead Quick Room to perform the 0km & field parts analysis and prepare analysis report.
領導客戶返回件分析，準備分析報告。
? Lead customer complaints look across with cross functional teams and follow up improvement actions.
主導各職能團隊進行客戶抱怨橫向展開，并跟蹤改進措施。
? Maintain DPRTS & OMS.
維護DPRTS及OMS。
? Collaborate closely with team member and keep making continuous improvement on quality system.
團隊合作，持續改進質量管理體系。
? Weekly & Monthly customer complaints analysis.
周度&月度客戶抱怨分析。
? Participate in the internal audit and other audit such as LSR, cleanliness audit.
    參與內部審核及其它審核如LSR，清潔度審核。
? To accomplish the mission given by the supervisor.
    完成上級布置的其他(ta)任務(wu)。