高級會員經理的崗位職責是什么?

[崗位職責] ???解決者:熱心網友

我(wo)現在(zai)正(zheng)在(zai)找(zhao)工(gong)作,在(zai)招聘網(wang)站看(kan)到了高級會員經理這(zhe)一崗位(wei),那么網(wang)站運營的具(ju)體職責都(dou)有(you)哪些呢?

1)負(fu)責規劃整體用(yong)(yong)戶(hu)(hu)運(yun)(yun)營(ying)策略(lve),向(xiang)用(yong)(yong)戶(hu)(hu)傳(chuan)遞產(chan)品價值,提高用(yong)(yong)戶(hu)(hu)活躍度,配合完成(cheng)轉(zhuan)化,對各項用(yong)(yong)戶(hu)(hu)運(yun)(yun)營(ying)KPI指標負(fu)責; 2)建立有(you)效的(de)用(yong)(yong)戶(hu)(hu)激勵制度和成(cheng)長體系,提高用(yong)(yong)戶(hu)(hu)黏性(xing),持續改善(shan)服務; 3)建立并(bing)帶(dai)領團隊(dui)完成(cheng)用(yong)(yong)戶(hu)(hu)的(de)拉新、留存、活躍,用(yong)(yong)戶(hu)(hu)資源(yuan); 4)持續進行(xing)用(yong)(yong)戶(hu)(hu)調(diao)(diao)查、競品調(diao)(diao)研、分(fen)析用(yong)(yong)戶(hu)(hu)行(xing)為(wei)、收集分(fen)析運(yun)(yun)營(ying)數據、挖掘用(yong)(yong)戶(hu)(hu)需求、調(diao)(diao)整運(yun)(yun)營(ying)策略(lve)。