微信文員的崗位職責是什么?
問 看到一家單位(wei)(wei)(wei)招(zhao)聘微信文(wen)員的(de)崗位(wei)(wei)(wei),想知道微信文(wen)員的(de)崗位(wei)(wei)(wei)職責是什么啊?
答 崗(gang)位職責(ze)(ze): 1、獨立(li)運(yun)營(ying)(ying)微(wei)信(xin)(xin)(xin)(xin)公眾(zhong)號,負(fu)責(ze)(ze)微(wei)信(xin)(xin)(xin)(xin)公眾(zhong)賬號的日常(chang)運(yun)營(ying)(ying)和維護工作(zuo); 2、負(fu)責(ze)(ze)微(wei)信(xin)(xin)(xin)(xin)公眾(zhong)賬號推(tui)(tui)廣模(mo)式與(yu)渠道(dao)(dao)的探索,了解用(yong)(yong)戶(hu)(hu)需求,收集用(yong)(yong)戶(hu)(hu)反饋,分析(xi)用(yong)(yong)戶(hu)(hu)行為及需求; 3、制定社(she)會(hui)化(hua)媒體運(yun)營(ying)(ying)與(yu)品(pin)(pin)牌營(ying)(ying)銷策略,在微(wei)信(xin)(xin)(xin)(xin)、豆(dou)瓣(ban)等社(she)會(hui)化(hua)媒體開展品(pin)(pin)牌營(ying)(ying)銷工作(zuo); 4、負(fu)責(ze)(ze)建立(li)與(yu)外(wai)部各渠道(dao)(dao)的良好關(guan)系,整(zheng)合各渠道(dao)(dao)資(zi)(zi)源; 5、負(fu)責(ze)(ze)企業客(ke)戶(hu)(hu)微(wei)信(xin)(xin)(xin)(xin)官方賬號的運(yun)營(ying)(ying),日常(chang)內容編輯、發布、維護、管理(li)、互動(dong)(dong)(dong)、提高影響(xiang)力和關(guan)注度(du); 6、利用(yong)(yong)微(wei)信(xin)(xin)(xin)(xin)平臺推(tui)(tui)廣企業的客(ke)戶(hu)(hu)產(chan)品(pin)(pin)或服務的品(pin)(pin)牌、產(chan)品(pin)(pin)和互動(dong)(dong)(dong); 7、定期與(yu)粉(fen)絲互動(dong)(dong)(dong),策劃并執(zhi)行相關(guan)線上(shang)的微(wei)信(xin)(xin)(xin)(xin)推(tui)(tui)廣活動(dong)(dong)(dong); 8、跟蹤(zong)微(wei)信(xin)(xin)(xin)(xin)推(tui)(tui)廣效果,分析(xi)數據(ju)并反饋,總結經(jing)驗,建立(li)有效運(yun)營(ying)(ying)手段提升用(yong)(yong)戶(hu)(hu)活躍度(du),增加粉(fen)絲數量(liang); 9、利用(yong)(yong)社(she)會(hui)化(hua)新媒體溝通方式:微(wei)博、微(wei)信(xin)(xin)(xin)(xin)、論壇(tan)進行社(she)會(hui)化(hua)營(ying)(ying)銷,獲取用(yong)(yong)戶(hu)(hu)資(zi)(zi)源,創(chuang)造口碑。