高級運營經理的崗位職責是什么?

[崗位職責] ???解決者:熱心網友

問(wen) 想去(qu)應聘高(gao)級運(yun)營經(jing)(jing)理的(de)崗位(wei),現在(zai)想了解(jie)一下,請問高(gao)級運(yun)營經(jing)(jing)理的(de)崗位(wei)職(zhi)責是什(shen)么?

1、根(gen)(gen)據現(xian)行(xing)(xing)業務(wu)情(qing)況(kuang),日常(chang)化監測通(tong)道(dao)(dao)的運(yun)行(xing)(xing)的質量(liang),并確保各通(tong)道(dao)(dao)的正(zheng)常(chang)化運(yun)行(xing)(xing); 2、負(fu)(fu)責通(tong)道(dao)(dao)業務(wu)規則的變更(geng),根(gen)(gen)據通(tong)道(dao)(dao)側情(qing)況(kuang),及時(shi)做好(hao)通(tong)道(dao)(dao)業務(wu)的變更(geng)協調(diao)、溝通(tong)和執行(xing)(xing)工作(zuo); 3、負(fu)(fu)責收(shou)集和監測通(tong)道(dao)(dao)數(shu)(shu)據指標,及時(shi)統(tong)計(ji)客戶短信提交量(liang)、成(cheng)功(gong)(gong)發送率、未知(zhi)率、失敗(bai)率等數(shu)(shu)據,并對數(shu)(shu)據進(jin)(jin)行(xing)(xing)分析(xi),對問題(ti)點進(jin)(jin)行(xing)(xing)反(fan)饋和處理; 4、負(fu)(fu)責日常(chang)的平臺巡檢工作(zuo),對平臺運(yun)行(xing)(xing)情(qing)況(kuang)進(jin)(jin)行(xing)(xing)實時(shi)跟進(jin)(jin),檢驗運(yun)營平臺的功(gong)(gong)能可操(cao)作(zuo)情(qing)況(kuang),對出(chu)現(xian)的問題(ti)或(huo)異常(chang)進(jin)(jin)行(xing)(xing)協調(diao)處理; 5、跟進(jin)(jin)日常(chang)數(shu)(shu)據的搜集情(qing)況(kuang),進(jin)(jin)行(xing)(xing)匯總診斷(duan)分析(xi),通(tong)過數(shu)(shu)據的分析(xi)處理及時(shi)發現(xian)平臺所出(chu)現(xian)的問題(ti)或(huo)潛在(zai)問題(ti),調(diao)整相(xiang)應的運(yun)營策略(lve)或(huo)方案。