高級運營經理的崗位職責是什么?
問 想去應(ying)聘高級(ji)運(yun)營經(jing)理的(de)崗(gang)位,現在想了解一(yi)下(xia),請問高級(ji)運(yun)營經(jing)理的(de)崗(gang)位職責是什么?
答 1、根據(ju)現(xian)行(xing)業(ye)務(wu)情(qing)(qing)況(kuang)(kuang),日常(chang)化監(jian)(jian)測通(tong)(tong)(tong)道(dao)的(de)(de)運行(xing)的(de)(de)質量(liang)(liang),并(bing)確保各(ge)通(tong)(tong)(tong)道(dao)的(de)(de)正常(chang)化運行(xing); 2、負(fu)(fu)責(ze)通(tong)(tong)(tong)道(dao)業(ye)務(wu)規則的(de)(de)變(bian)更,根據(ju)通(tong)(tong)(tong)道(dao)側情(qing)(qing)況(kuang)(kuang),及時(shi)(shi)做好通(tong)(tong)(tong)道(dao)業(ye)務(wu)的(de)(de)變(bian)更協調、溝(gou)通(tong)(tong)(tong)和執行(xing)工(gong)作(zuo); 3、負(fu)(fu)責(ze)收集(ji)和監(jian)(jian)測通(tong)(tong)(tong)道(dao)數據(ju)指(zhi)標(biao),及時(shi)(shi)統計(ji)客戶短信提交量(liang)(liang)、成功發送率、未(wei)知率、失(shi)敗率等(deng)數據(ju),并(bing)對數據(ju)進(jin)(jin)(jin)行(xing)分(fen)析(xi),對問(wen)題(ti)(ti)(ti)點進(jin)(jin)(jin)行(xing)反饋和處理; 4、負(fu)(fu)責(ze)日常(chang)的(de)(de)平(ping)臺巡(xun)檢工(gong)作(zuo),對平(ping)臺運行(xing)情(qing)(qing)況(kuang)(kuang)進(jin)(jin)(jin)行(xing)實時(shi)(shi)跟進(jin)(jin)(jin),檢驗運營平(ping)臺的(de)(de)功能可操(cao)作(zuo)情(qing)(qing)況(kuang)(kuang),對出(chu)現(xian)的(de)(de)問(wen)題(ti)(ti)(ti)或異常(chang)進(jin)(jin)(jin)行(xing)協調處理; 5、跟進(jin)(jin)(jin)日常(chang)數據(ju)的(de)(de)搜集(ji)情(qing)(qing)況(kuang)(kuang),進(jin)(jin)(jin)行(xing)匯總診(zhen)斷分(fen)析(xi),通(tong)(tong)(tong)過數據(ju)的(de)(de)分(fen)析(xi)處理及時(shi)(shi)發現(xian)平(ping)臺所(suo)出(chu)現(xian)的(de)(de)問(wen)題(ti)(ti)(ti)或潛在問(wen)題(ti)(ti)(ti),調整相應的(de)(de)運營策略或方案。