業務流程管理經理的崗位職責是什么?
問 馬上(shang)要找(zhao)工作了(le),有家(jia)單位招業(ye)務流(liu)程管(guan)理(li)經理(li),待遇挺(ting)好(hao)的(de),請(qing)問業(ye)務流(liu)程管(guan)理(li)經理(li)的(de)崗位職(zhi)責是什(shen)么?
答 1、負(fu)責(ze)各(ge)(ge)部門(men)現有流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)梳理(li)和(he)診(zhen)斷,并完善和(he)優(you)(you)化(hua)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)體(ti)系(xi),協(xie)(xie)助各(ge)(ge)業(ye)(ye)(ye)務(wu)(wu)(wu)單(dan)元提升(sheng)業(ye)(ye)(ye)務(wu)(wu)(wu)運(yun)(yun)作(zuo)效(xiao)率; 2、負(fu)責(ze)協(xie)(xie)助業(ye)(ye)(ye)務(wu)(wu)(wu)部門(men)輸出(chu)門(men)店(dian)營運(yun)(yun)標(biao)準體(ti)系(xi),實(shi)現流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)IT化(hua),進行(xing)(xing)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)的審核(he)、簽發,負(fu)責(ze)推(tui)進門(men)店(dian)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)的培(pei)訓應(ying)用; 3、負(fu)責(ze)制(zhi)定(ding)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)運(yun)(yun)行(xing)(xing)效(xiao)果(guo)的評(ping)估機(ji)制(zhi)和(he)評(ping)價(jia)體(ti)系(xi),提煉制(zhi)定(ding)各(ge)(ge)級流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)的量化(hua)評(ping)價(jia)指標(biao),開(kai)(kai)展日(ri)常(chang)例行(xing)(xing)的流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)運(yun)(yun)行(xing)(xing)效(xiao)率評(ping)估工作(zuo),并輸出(chu)評(ping)估結果(guo)報告; 4、負(fu)責(ze)開(kai)(kai)展流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)審計工作(zuo),對門(men)店(dian)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)現狀調研,開(kai)(kai)展流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)的評(ping)估分(fen)析,運(yun)(yun)用精(jing)益思想(xiang)進行(xing)(xing)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)的優(you)(you)化(hua); 5、負(fu)責(ze)業(ye)(ye)(ye)務(wu)(wu)(wu)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)相關(guan)體(ti)系(xi)、方法和(he)工具的培(pei)訓,推(tui)動公(gong)司(si)范(fan)圍內提升(sheng)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)(guan)理(li)意識和(he)能(neng)力(li); 6、建立流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)監控、報告等機(ji)制(zhi),把控流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)各(ge)(ge)關(guan)鍵(jian)環(huan)節,為決策層和(he)管(guan)(guan)理(li)層提供決策支持和(he)管(guan)(guan)理(li)支撐; 7、參與管(guan)(guan)理(li)層核(he)心業(ye)(ye)(ye)務(wu)(wu)(wu)討論,協(xie)(xie)調各(ge)(ge)部門(men)解(jie)決經(jing)營管(guan)(guan)理(li)中存在的問題。