流程體系經理的崗位職責是什么?
問 我是學企業(ye)管理(li)專業(ye)的本科畢(bi)業(ye)生,我想問下(xia)流程體(ti)系經理(li)的崗位職責(ze)是什么啊?
答 1、搭建集團流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)與(yu)制度管理體系(xi)(xi)(xi)(xi),開發和(he)維護制度流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)架構(gou),定義、描述和(he)繪(hui)制流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)。 2、從流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)角(jiao)度分(fen)析(xi)公(gong)司業務與(yu)管理需求(qiu),組織建立(li)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)標準(包括流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)KPI和(he)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)說(shuo)明、操作標準、表單(dan)等(deng))。 3、負責審(shen)(shen)核(he)企(qi)業流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)、非(fei)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)文檔的(de)規范性,以及和(he)其他流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的(de)接口關系(xi)(xi)(xi)(xi),保(bao)證(zheng)(zheng)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)文檔的(de)規范性。 4、建立(li)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)監(jian)控體系(xi)(xi)(xi)(xi),跟(gen)蹤和(he)協調流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing),審(shen)(shen)計流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing)的(de)符合度,識別、分(fen)析(xi)和(he)解決流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)運行(xing)中的(de)問題,測評流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)運行(xing)績效,編寫流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)監(jian)控報告,保(bao)證(zheng)(zheng)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing)效果。 5、參與(yu)集團公(gong)司信息化(hua)建設,負責規劃(hua)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的(de)IT實現(xian),審(shen)(shen)核(he)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的(de)IT需求(qiu),確(que)保(bao)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)體系(xi)(xi)(xi)(xi)通過(guo)IT系(xi)(xi)(xi)(xi)統固化(hua)落地。 6、負責流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的(de)持(chi)續(xu)改(gai)善,優化(hua)需求(qiu)收集渠道(dao),分(fen)析(xi)流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)優化(hua)需求(qiu),組織確(que)定流(liu)(liu)(liu)(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)優化(hua)措施。