問 我是(shi)學企業(ye)(ye)管理(li)專業(ye)(ye)的本科(ke)畢業(ye)(ye)生(sheng)，我想問下(xia)流程體(ti)系(xi)經(jing)理(li)的崗位職責是(shi)什么(me)啊？

答 1、搭建(jian)(jian)(jian)集團(tuan)流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)與制度管理(li)體(ti)系(xi)(xi)，開發和(he)(he)維護制度流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)架(jia)構，定義、描述和(he)(he)繪制流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)。 2、從(cong)流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)角度分(fen)析公司業務(wu)與管理(li)需(xu)(xu)求(qiu)(qiu)，組(zu)織建(jian)(jian)(jian)立流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)標(biao)準(zhun)（包括流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)KPI和(he)(he)流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)說明、操作(zuo)標(biao)準(zhun)、表單(dan)等(deng)）。 3、負責審核企(qi)業流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)、非流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)文(wen)檔的規(gui)范(fan)性(xing)，以及和(he)(he)其他(ta)流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的接(jie)口(kou)關系(xi)(xi)，保證流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)文(wen)檔的規(gui)范(fan)性(xing)。 4、建(jian)(jian)(jian)立流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)監控體(ti)系(xi)(xi)，跟(gen)蹤(zong)和(he)(he)協調流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing)，審計流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing)的符合度，識別、分(fen)析和(he)(he)解決(jue)流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)運行(xing)中的問題，測(ce)評流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)運行(xing)績效，編寫流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)監控報(bao)告，保證流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)執(zhi)行(xing)效果。 5、參與集團(tuan)公司信息(xi)化(hua)建(jian)(jian)(jian)設，負責規(gui)劃流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的IT實現，審核流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的IT需(xu)(xu)求(qiu)(qiu)，確(que)保流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)體(ti)系(xi)(xi)通(tong)過IT系(xi)(xi)統(tong)固化(hua)落地。 6、負責流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)的持續(xu)改善，優(you)化(hua)需(xu)(xu)求(qiu)(qiu)收集渠道，分(fen)析流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)優(you)化(hua)需(xu)(xu)求(qiu)(qiu)，組(zu)織確(que)定流(liu)程(cheng)(cheng)(cheng)(cheng)(cheng)(cheng)優(you)化(hua)措施(shi)。