社群運營的崗位職責是什么?
問(wen) 最(zui)近看到有(you)招聘社群運營(ying)崗位(wei)的單位(wei),想(xiang)問一下(xia)社群運營(ying)的崗位(wei)職責是什么?
答 1、負(fu)(fu)責區塊(kuai)鏈項目的(de)(de)(de)社(she)(she)群(qun)組建(jian),包括社(she)(she)群(qun)用(yong)(yong)戶(hu)(hu)的(de)(de)(de)拉新、日(ri)常管理運(yun)營(ying)和維護工作; 2、負(fu)(fu)責社(she)(she)群(qun)內容(rong)發布、話題(ti)引(yin)導、用(yong)(yong)戶(hu)(hu)答疑,通過有(you)(you)效的(de)(de)(de)運(yun)營(ying)手(shou)段提高社(she)(she)群(qun)活(huo)躍度,推動(dong)(dong)用(yong)(yong)戶(hu)(hu)互(hu)動(dong)(dong),營(ying)造良(liang)好的(de)(de)(de)社(she)(she)群(qun)氛圍(wei); 3、結合(he)市(shi)場熱點(dian)、產品營(ying)銷節奏、即時熱門話題(ti)、節假日(ri)等,挖掘用(yong)(yong)戶(hu)(hu)需求,針(zhen)對性(xing)開(kai)展線上活(huo)動(dong)(dong)的(de)(de)(de)策劃、互(hu)動(dong)(dong)、執行(xing)及(ji)效果追蹤; 4、積極與(yu)用(yong)(yong)戶(hu)(hu)互(hu)動(dong)(dong),挖掘潛力及(ji)核(he)心用(yong)(yong)戶(hu)(hu),促成用(yong)(yong)戶(hu)(hu)轉化,收集(ji)用(yong)(yong)戶(hu)(hu)反饋并及(ji)時與(yu)有(you)(you)關部門溝(gou)通。